Collections Specialist

Trilogy Health Services; Louisville (KY); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company that prioritizes both residents and team members. This role focuses on accounts receivable, billing, and collections, ensuring that financial processes run smoothly. With a commitment to employee growth and a positive work environment, you'll find support in reaching your full potential. If you have experience in billing and collections, especially in the healthcare sector, and are looking for a rewarding career, this opportunity is perfect for you. Enjoy a workplace recognized as one of the best in aging services, where your contributions truly matter.

Qualifications

• 3-5 years of billing and collections experience, preferably in healthcare.
• Strong computer skills, especially in Microsoft Office Suite.

Responsibilities

• Research accounts for collection activities and prepare necessary paperwork.
• Initiate collections calls and resolve past due balances with customers.
• Analyze accounts receivable aging and assist with special projects.

Skills

Billing Experience

Collections Experience

Customer Service

Microsoft Office Suite

Research Skills

Education

High School Diploma or Equivalent

Tools

Framework/Sage

Job description

JOIN TEAM TRILOGY

Performs functions related to accounts receivable, billing, collections and revenue support to meet company goals. Analyzes accounts receivable aging and individual accounts.

Schedule Options

1st shift (8-4:30)

Duties and Responsibilities

1. Research accounts as needed for collection activities.
2. Prepares and reviews paperwork for attorney, write-off, and/or cut off processes.
3. Initiate collections calls for aged accounts and customer service to residents, guarantors, and facility customers.
4. Works with billing associates to review accounts and correct account billings as needed.
5. Works with Business Office Managers and/or Executive Directors of each facility or customer to help resolve past due balances.
6. Checks for Medicaid eligibility.
7. Analyzes accounts receivable aging and individual accounts.
8. Assists with special projects as needed.
9. Maintain goals for DSO and cash collected.

POSITION OVERVIEW

• High School diploma or equivalent.

Experience

• Three (3) to five (5) years' billing and/or collections experience. Healthcare, senior living industry, pharmacy or long-term care environment preferred.
• Minimum one (1) year multi-facility experience preferred.
• Framework/Sage experience preferred.
• Exemplary computer skills that include knowledge of the Microsoft Office Suite of products.

#pharmacy

LOCATION

US-KY-Louisville
LIFE AT TRILOGY

Careers close to home and your heart

Since our founding in 1997, we've been making long-term care better for our residents and more rewarding for our team members. We're a Fortune Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work. If you're looking for a place that embraces you for who you are, helps you achieve your full potential, and makes working hard feel less like hard work, then look no further than Trilogy.

ABOUT TRILOGY HEALTH SERVICES

As one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work, Trilogy is proud to be an equal opportunity employer committed to helping you reach your full potential and to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

FOR THIS TYPE OF EMPLOYMENT STATE LAW REQUIRES A CRIMINAL RECORD CHECK AS A CONDITION OF EMPLOYMENT.

Synchrony Home Office


2701 Chestnut Station Court


Louisville KY