Remote Collections Specialist

Lensa; Charlotte (NC); Remote; Full time

Job summary

A leading career site is seeking a full-time Collections Specialist for BCA Financial Services, Inc. This remote position offers $17 per hour with bonus opportunities. Ideal candidates are detail-oriented and thrive in fast-paced environments. Responsibilities include providing customer service, assisting with account resolutions, and managing calls.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k with Company Match

Paid Time Off

Paid Holidays

Qualifications

• Detail-oriented with exceptional customer service skills.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Provide exceptional customer service while recording information.
• Assist with account resolution and establish payment arrangements.
• Handle high volumes of inbound and outbound calls.

Skills

Customer Service

Solution-Driven

Job description

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Lensa is the leading career site for job seekers at every stage of their career. Our client, BCA Financial Services, Inc., is seeking professionals. Apply via Lensa today!

REMOTE POSITION - Actively Hiring ($17 per hour with monthly bonus opportunities)

LIFE IS SHORT, DO WORK THAT MAKES A DIFFERENCE

BCA Financial Services, Inc. is seeking a detail-oriented full-time Collections Specialist. If you thrive in a fast-paced environment, are solution-driven, provide exceptional customer service, and want to be rewarded and recognized for your hard work and performance, apply today!

Compensation & Benefits We Offer

• $17/HR with monthly bonus opportunities
• Monday through Friday schedule
• Medical, GAP, Dental, Vision, and Voluntary Life insurance
• 401k with a company match
• Paid time off and Paid holidays

The Collections Specialist Will

• Provide exceptional customer service to our client’s patients while accurately recording their information.
• Assist with account resolution by communicating account information, offering solutions, and establishing payment arrangements.
• Handle high volumes of inbound and outbound calls.
• Work with various computer programs and meet individual metrics.

Work From Home Requirements

• Have a quiet and private workspace.
• High-speed internet with the ability to hardwire via Ethernet from cable modem to your PC. Must support video/web/audio and VoIP (at least 20 Mbps download and 10 Mbps upload). Wi-Fi and hotspots are not supported.
• Meet all technical requirements prior to the first day of training.
• Reside in one of the following states: FL, GA, MO, NE, NC, SC, TN, TX, or VA.
• We will provide the necessary equipment to be successful.

BCA Financial Services, Inc. is an Equal Opportunity Employer.

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