Collections Account Manager

Byrider; Appleton (WI); On-site; USD 50,000 - 80,000; Full time

Job summary

Join a growing national finance company as a Collections Specialist! This role offers a structured training program and the potential for career advancement. You'll manage collections accounts and work with consumer finance software while providing top-notch customer service. With competitive pay, including a generous bonus structure and benefits, this position is perfect for those looking to thrive in a supportive environment. Embrace the opportunity to grow with an established company that values its employees and fosters professional development.

Benefits

Paid training

Sign-on bonus

Monthly, quarterly & annual awards

Paid time off

Career growth potential

Lunch provided daily

Hotel or gas reimbursement

Qualifications

• 2+ years of experience in collections or related fields.
• Good communication and customer service skills required.

Responsibilities

• Manage collections accounts and assist with lending.
• Ensure branch compliance and provide excellent customer service.

Skills

Collections

Customer Retention

Call Center

Consumer Finance

Account Management

Sales

Tools

Consumer Finance Software

Job description

Collections Specialist

Growing national finance company! Paid training is provided for those with management, sales, customer service, customer retention, call center, collections, or related backgrounds.

Rewards for Collections Specialist:

• $18.00 -$22.00 hour + monthly bonus up to $4,000.00!
• Annual compensation: $50,000.00 - $80,000.00
• $2,000.00 sign-on bonus
• Monthly, quarterly & annual award program
• Great benefits & paid time off
• Hands-on, structured paid new hire training class
• Career growth potential to multiple specialty & manager roles
• Industry best customer program
• Established company in business 36 years
• National company located in 25 states

Responsibilities for Collections Specialist:

• Collections account management
• Assist with lending/credit origination
• Help ensure branch compliance
• Demonstrate a high level of customer service
• Work with consumer finance software
• Attend ongoing training classes

Collections Specialist Training:

• Three to four week structured hands-on training class
• Daily attendance required
• Held at the Milwaukee, WI regional office
• Monday – Friday 8-5
• Hotel provided or daily gas reimbursement
• Lunch provided daily

Hours for Collections Specialist:

• Full-time (40 hours)
• 100% onsite
• No Sundays
• Work most Saturdays with a weekday off
• Branch hours: 9-7 M-F, SAT 8-4

Collections Specialist Requirements:

• 2+ years of collections, customer retention, management, call center, team leader/senior customer service rep, sales or related experience
• Good communication, computer & customer service skills
• Able to work the hours listed & 100% onsite
• Able to pass a background check
• Able to pass a drug screen (THC excluded)

Keywords: Collections, Customer Retention, Call Center, Collection, Consumer Finance, Credit, Lending, Account Management, Portfolio Management