Remote Sr, Account Manager

Lensa; Little Rock (AR); Remote; USD 50,000 - 70,000; Full time

Job summary

Join a leading mortgage services company as a Loan Processor, providing essential support for loan applications from Brokers. You'll ensure compliance, maintain communication, and manage documentation while working remotely. This role requires strong organizational skills and a background in wholesale loan processing.

Benefits

Comprehensive healthcare plans

401(k) match

Employee referral bonuses

Educational Reimbursement

Customized training programs

Qualifications

• Five or more years as a Wholesale Account Manager or mortgage Loan Processor.
• Full knowledge of RESPA regulations and FHA & VA background.

Responsibilities

• Main contact between Broker and various departments during the loan process.
• Monitor incoming documents from Brokers and ensure compliance deadlines are met.
• Enter required data into the computer system and maintain data accuracy.

Skills

Customer Service

Communication

Organizational Skills

Confidentiality

Microsoft Office

Education

Bachelor's Degree

Job description

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Provides processing and sales support for loan applications received from Wholesale Loan Brokers. Works with assigned Account Executives and Brokers to facilitate the management of the loan applications from submission to closing. Performs all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, where the company operates. The target pay range for this position is $50,000 to $70,000.

What You’ll Do

• Main contact of communication and support between the Broker and various departments of the company during the loan process, including but not limited to Account Executives, Underwriting, Quality Control, Docs, and Funding.
• Provide excellent customer service.
• Pull or verify credit reports, flood certifications, and review appraisals as needed.
• Ensure compliance deadlines are met regarding pre-disclosures, approval letters, cancellations, and declinations.
• Monitor incoming documents from Brokers, verifying data collection and submission.
• Obtain necessary stipulations from brokers and clear any stipulations prior to funding as required by underwriting.
• Proactively monitor pipeline to ensure timely funding of loans.
• Meet with Account Executives regarding their pipelines and provide daily updates.
• Communicate with the Broker at least every other day and update all relevant parties.
• Enter required data into the computer system and maintain data accuracy.
• Inform the Broker and Account Executive of any discrepancies in title, appraisals, credit, employment, income, and other related items in the loan file.
• Order Verifications of Employment and Deposits to assist with the pre-funding QC process.

What You'll Need

• Maintain highly confidential information concerning loan applicants.
• FHA & VA background.
• Full knowledge of RESPA regulations related to the GFE.
• High organizational skills and ability to work on multiple files simultaneously.
• Constant contact with borrowers, brokers, agents, loan officers, and internal staff.
• Significant coordination of duties; proficiency with office machines such as computers, copiers, and fax machines. Ability to sit for extended periods; normal hearing and vision.
• Effective verbal and written communication skills.
• Excellent computer skills and working knowledge of Microsoft Office.
• Education and experience equivalent to a Bachelor's degree.
• Five or more years of experience as a Wholesale Account Manager or mortgage Loan Processor with multiple Brokers, Account Executives, Investors, and loan products.
• Thorough knowledge of all aspects of wholesale loan production and mortgage loan processing.

Our Company

Carrington Mortgage Services-Wholesale Lending is part of The Carrington Companies. We provide third-party originators, mortgage brokers, and financial institutions with access to government and conventional loan programs, low credit score home financing, and low down payment options. Join our growing team of talented professionals as we transform residential real estate. For more information, visit: www.carringtonwholesale.com.

What We Offer

• Comprehensive healthcare plans for you and your family, plus a discretionary 401(k) match of 50% of the first 4% of pay contributed.
• Access to discounts on fitness, dining, retail, and more through our employee portal.
• Customized training programs to advance your career.
• Employee referral bonuses to help Carrington and Vylla grow.
• Educational Reimbursement.
• The Carrington Charitable Foundation supports community causes reflecting Carrington Associates' interests. For more, visit: carringtoncf.org.

Carrington is an equal opportunity employer. We consider applicants without regard to race, color, religion, sex, gender identity, national origin, age, marital status, sexual orientation, protected veteran status, disability, or other protected categories. Reasonable accommodations are provided unless undue hardship occurs.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: IT Services and IT Consulting