ACCOUNT MANAGER

Elevation Solutions, Inc.; August (CA); Remote; USD 70,000 - 90,000; Full time

Job summary

A leading technology consulting firm seeks an Account Manager to foster relationships with nonprofit and education clients. This remote, full-time role involves managing client inquiries, supporting sales operations, and collaborating with Salesforce partners. Ideal candidates will have enterprise sales experience and strong communication skills.

Benefits

3 weeks paid time off

401(k) match

Referral bonuses

99% medical plan premium coverage

50% dental premium coverage

Qualifications

• 3+ years of enterprise sales experience in nonprofit or education.
• Demonstrated success in pre-sales with large clients.

Responsibilities

• Manage inquiries from prospective clients and track information.
• Build relationships with clients through communication and updates.
• Support sales operations and marketing efforts.

Skills

Salesforce

Communication

Time Management

Problem Solving

Tools

Google Docs

Asana

Slack

Job description

Remote, full-time, travel may be required

Elevation Solutions is a technology consulting firm that focuses on Salesforce implementations for nonprofit and education teams. We’re looking for an individual who enjoys building genuine relationships with community-focused organizations by listening to their existing technology-based issues, crafting human-centric solutions, and supporting sales to delivery transition efforts. If you are a self starter, hyper-organized, and really into Salesforce, we want to talk to you.

Why we are a great team to work with:

• All of our team members are 100% remote (we know that everyone has different circumstances and responsibilities outside of work).
• We are flexible with a focus on core working hours to ensure clients are supported. Our leadership team respects work boundaries and we expect team members to do so as well, remembering that we all work in different time zones.
• Summer hours June – August.
• Full-time Elevation Solutions employees will receive 3 weeks of paid time off.
• Team building is extra important to us and we collaborate through Zoom, Slack and in-person events when possible (offsites, onboarding, training, etc.).
• We provide access to a technology fund, a 401(k) match and referral bonuses.
• Elevation Solutions contributes 99% of our base medical plan premium for both our team and their dependents. We cover 50% of dental premiums.

ACCOUNT MANAGER

Responsibilities

• Manage the intake of inquiries from prospective clients by setting up initial introductions, gathering and tracking information regarding their inquiry, and briefing leadership prior to discussions
• Build relationships with existing and new clients through consistent follow up, clear and responsive communication, and frequent updates on project developments
• Build relationships with the Salesforce account executives and leadership through proactive outreach and 1:1 discussions
• Manage the flow of Salesforce partner communications and updates to the Elevation Solutions team
• Develop and support plans to meet Salesforce partner level milestones and goals
• Study the services offered by Elevation Solutions and be able to comfortably educate and inform customers on what we provide, how, and why we’re different
• Support the intake and completion of RFPs by partnering with leadership to confirm if Elevation Solutions should respond, gather the necessary information, submit correctly, and follow-through on submission and as well as any follow-up requests
• Manage sales operations processes and tasks related to setting up new clients, setting up new projects, closing out projects and implementing appropriate action plans
• Support outbound marketing efforts by suggesting social media and website posts, providing content, and facilitating applicable campaigns including events
• Represent Elevation Solutions at select industry and technology conferences
• Support sales operations like sales reporting, forecasting, and process improvement
• Develop new opportunities to build Elevation Solutions prospect pipeline like maximizing word of mouth referrals, sourcing RFPS, developing new Salesforce account executive relationships and event referrals

Requirements

• 3+ years of enterprise sales experience, preferably in a nonprofit or education environment
• Demonstrated success and experience in pre-sales with large and complex clients and projects
• Experience calling on C-suite and key executives within a customer’s organization
• Strong proficiency in Salesforce, Google Docs, Sheets, Presentations and other online collaboration tools like Asana and Slack
• Excellent written and verbal communication skills
• Excellent time management skills and the ability to prioritize work as well as work independently
• Attention to detail and problem solving skills

Visa sponsorship is not offered for this position. Applicants must be authorized to work in the United States full time.

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