Collections Representative

CR&R Inc; Stanton (CA); On-site; USD 56,019,000 - 75,790,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) with company match

PTO

Sick Pay

Job summary

CR&R Incorporated is hiring a Collections Representative to manage high-volume residential and commercial accounts. This on-site role is phone-heavy, fast-paced, and requires balancing firm collections with strong customer service.

You will make and receive many calls to past-due accounts, collect payments, and set up arrangements, while resolving questions and documenting every interaction for quick cross-team resolution.

Qualifications

• 2+ years in collections, AR, or high-volume customer account work.
• Comfortable spending most of the day on the phone.
• Confident handling difficult or escalated conversations.
• Organized, detail-oriented, and reliable in a fast-paced office.

Responsibilities

• Making and receiving high-volume calls to customers with past-due balances.
• Collecting payments and setting up payment arrangements.
• Resolving billing questions and account disputes.
• Documenting every customer interaction accurately.
• Working daily with internal teams to close out issues quickly.

Skills

2+ years collections

phone-heavy

strong customer service

organized

detail-oriented

reliable

Tools

CRM/AR software

Job description

Help keep the business moving by resolving accounts—fast, fair, and professionally.Collections RepresentativePay Range: $23/HRLocation: OnsiteCR&R is hiring a Collections Representative to manage high-volume residential and commercial accounts. This role is phone-heavy, fast-paced, and ideal for someone who can balance firm collections with strong customer service.What You’ll Be DoingMaking and receiving high-volume calls to customers with past-due balancesCollecting payments and setting up payment arrangementsResolving billing questions and account disputesDocumenting every customer interaction accuratelyWorking daily with internal teams to close out issues quicklyWhat We’re Looking For2+ years in collections, AR, or high-volume customer account workComfortable spending most of the day on the phoneConfident handling difficult or escalated conversationsOrganized, detail-oriented, and reliable in a fast-paced officeWhy Join CR&RStable company providing essential servicesCompetitive pay and full benefitsClear path to growth within Finance or Customer OperationsBenefits• Medical• Dental• Vision• 401(k) with company match• Paid Time Off (PTO)• Sick Pay#CRRMPAbout UsCR&R Incorporated is one of Southern California’s most innovative environmental recycling and collection companies, serving more than 3 million residents and over 25,000 businesses across CA, AZ, CO, NV, OR, UT, and WA. Our operations emphasize safety, reliability, environmental responsibility, and long-term sustainability.Equal Employment Opportunity StatementCR&R Incorporated is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected status under applicable law.#CRRMP