Collections Representative

Creative Financial Staffing, LLC; Glen Rock (NJ); Hybrid; USD 55,000 - 90,000; Full time

Benefits offered by this job

Hybrid schedule

Uncapped commissions

Career progression

Job summary

Creative Financial Staffing, LLC seeks a Collections Representative in Glen Rock, NJ to manage a portfolio of client accounts and drive revenue through outbound collections. The role starts with a $55,000 base salary and transitions to about $40,000 plus uncapped commissions after 6–9 months, with a hybrid schedule offering one remote day per week after training.

You'll work directly with business owners to resolve financial challenges, build lasting relationships, and advance within a growing

Qualifications

• 1+ year of experience in collections, sales, account management, or customer-facing phone-based roles.
• Experience negotiating payments, agreements, or customer resolutions.
• Comfortable managing a high volume of outbound calls daily.
• Spanish fluency (spoken and written) strongly preferred.

Responsibilities

• Manage a portfolio of business accounts with outstanding balances.
• Conduct high-volume outbound collection calls and maintain regular customer follow-up.
• Negotiate payment arrangements and identify solutions for past-due accounts.
• Process customer payments and investigate account discrepancies.
• Maintain detailed account records and activity documentation.
• Build strong customer relationships while achieving monthly collection goals.

Skills

Collections experience

Sales

Account management

Customer-facing

Job description

Looking to turn your collection, sales, or account management experience into a role with unlimited earning potential? Join a growing team where your performance directly impacts your income while creating a pathway toward future leadership opportunities.

Collections Representative

Salary: $55,000 starting base salary, transitioning to approximately $40,000 after 6-9 months, plus uncapped monthly commission

Why This Opportunity Stands Out:

• Earn unlimited monthly commission based on your collection performance
• Begin with a competitive $55,000 base salary while you build your portfolio and expertise
• Follow a proven career path with opportunities to advance into leadership roles
• Combine sales, negotiation, and relationship-building in a client-facing environment
• Work directly with business owners to help resolve financial challenges
• Join a collaborative and expanding organization that values employee input and innovation
• Enjoy a hybrid schedule with one remote day per week after completing training
• Take ownership of your accounts and directly influence your earning potential

Key Responsibilities for Collections Representative:

• Manage a portfolio of business accounts with outstanding balances
• Conduct high-volume outbound collection calls and maintain regular customer follow-up
• Negotiate payment arrangements and identify solutions for past-due accounts
• Process customer payments and investigate account discrepancies
• Maintain detailed account records and activity documentation
• Build strong customer relationships while achieving monthly collection goals

Qualifications for the Collections Representative:

• 1+ year of experience in collections, sales, account management, or customer-facing phone-based roles
• Experience negotiating payments, agreements, or customer resolutions
• Comfortable managing a high volume of outbound calls daily
• Spanish fluency (spoken and written) strongly preferred

EB-1779795721