Collections Representative

Acro Service Corp; Atlanta (GA); On-site; USD 27,552 - 31,684; Full time

Job summary

A leading company in Atlanta is seeking a Collections Representative for a contract role. The successful candidate will handle administrative duties related to the collection of outstanding invoices, ensuring efficiency and cost-effectiveness. Responsibilities include making collection calls, maintaining follow-up systems, and monitoring accounts. Ideal candidates should have a high school diploma and relevant experience in collections, with a strong focus on customer service and organization.

Qualifications

• Six months or more related experience/training in collections.

Responsibilities

• Make regularly scheduled collection calls on all assigned account balances.
• Maintain follow-up systems to ensure customers fulfill their promises.
• Monitor accounts for potential write-offs.

Skills

Customer Service

Organization

Detail-Oriented

Education

High school diploma or GED

Job description

Job Title: Collections Representative

Location: Atlanta, GA 30339 (ONSITE)

Duration: 3 - 6 Months (CONTRACT ROLE)

Shift/Hours: 1st - Monday - Friday (9am - 6pm)

Job Overview

The Collections Representative will be responsible for performing all administrative duties related to the collection and payment application of outstanding service and repair invoices to ensure departmental efficiency and cost-effectiveness.

Key Responsibilities

• Make regularly scheduled collection calls on all assigned account balances.
• Maintain follow-up systems to ensure customers fulfill their promises.
• Enter clear and concise notes regarding all collection calls for account history.
• Display thorough knowledge of service, extras, repair documentation, billing, insurance certificates, contracts, lien waivers, etc.
• Use contract language in negotiations with customers, understanding payment terms and conditions.
• Prioritize responsibilities efficiently, remaining organized and detail-oriented with a focus on customer service.
• Monitor accounts for potential write-offs, prepare credit and bad debt write-off requests for approval.
• Coordinate monthly conference calls with district and branch personnel.
• Achieve full coverage of the assigned portfolio of accounts.

Qualifications

• High school diploma or GED.
• Six months or more related experience/training in collections.

Additional Information

• Seniority level: Entry level
• Employment type: Contract
• Job function: Accounting/Auditing, Finance, Administrative
• Industries: Staffing and Recruiting, Accounting, Manufacturing

Note: The salary range is $20.00/hr - $23.00/hr, based on skills and experience. This is an onsite role. For more details or to apply, contact the recruiter or visit the job posting.