Commercial Collections Specialist

Confidential Employer; Atlanta (GA); On-site; USD 54,000 - 66,000; Full time

Job summary

Confidential Employer in the Galleria area of Atlanta is seeking a mid-level Commercial Collections Specialist to join its Accounting team. You will manage business customer accounts, drive B2B collections through high-volume calls and emails, resolve discrepancies, and help improve cash flow.

The role requires 5+ years of commercial collections experience and offers a full-time schedule with earnings up to $60k, plus bonus.

Qualifications

• 5+ years of progressive commercial (B2B) collections or accounts receivable experience.
• Strong communication skills with a professional and persistent approach when working with business clients.
• Goal-oriented mindset with strong analytical and investigative abilities.
• High attention to detail and organizational skills.
• Experience working with ERP systems.
• Ability to prioritize effectively in a fast-paced environment.
• Bachelor’s degree preferred.

Responsibilities

• Make high-volume collection calls and send high-volume emails to commercial customers.
• Manage and reconcile business customer accounts to ensure timely payment.
• Resolve billing discrepancies and payment disputes related to commercial accounts.
• Partner with Sales and leadership to accelerate the commercial collection process when needed.
• Support monthly billing and daily invoice processing.
• Maintain detailed and accurate AR aging reports.
• Participate in weekly and monthly reporting meetings.
• Supervise and support the Collections Assistant.
• Build and maintain strong internal and external business relationships.

Skills

Communication skills

Analytical abilities

Detail orientation

Organizational skills

Goal-oriented

B2B collections

Education

Bachelor’s degree preferred

Tools

ERP systems

Job description

Commercial Collections Specialist

Who: An established and growing organization is seeking a mid-level Commercial Collections Specialist to join its Accounting team in the Galleria area of Atlanta.

What: The Commercial Collections Specialist will manage business customer accounts, drive B2B collections through high-volume calls and emails, resolve account discrepancies, reduce delinquency, and improve overall cash flow and DSO.

When:This is a full-time opportunity available immediately for a qualified professional with 5+ years of commercial collections experience.

Where: This position is located in the Galleria area of Atlanta in a collaborative and team-oriented office setting.

Why: This role has been created to support continued company growth and strengthen commercial accounts receivable performance.

Office Environment: The company offers a casual, team-focused environment with strong cross-functional collaboration and employee-focused perks.

Salary- Up to $60k

Position Overview:

The Commercial Collections Specialist will take ownership of business customer account balances, proactively manage outstanding B2B invoices, collaborate cross-functionally to resolve disputes, supervise a Collections Assistant, and consistently meet defined department metrics in a fast-paced, goal-oriented environment.

Key Responsibilities:

• Make high-volume collection calls and send high-volume emails to commercial customers
• Manage and reconcile business customer accounts to ensure timely payment
• Resolve billing discrepancies and payment disputes related to commercial accounts
• Partner with Sales and leadership to accelerate the commercial collection process when needed
• Support monthly billing and daily invoice processing
• Maintain detailed and accurate AR aging reports
• Participate in weekly and monthly reporting meetings
• Supervise and support the Collections Assistant
• Build and maintain strong internal and external business relationships

Qualifications:

• 5+ years of progressive commercial (B2B) collections or accounts receivable experience
• Strong communication skills with a professional and persistent approach when working with business clients
• Goal-oriented mindset with strong analytical and investigative abilities
• High attention to detail and organizational skills
• Experience working with ERP systems
• Ability to prioritize effectively in a fast-paced environment
• Bachelor’s degree preferred

Salary - Up to $60k plus bonus