Collections Specialist

Pye-Barker Fire & Safety; Alpharetta (GA); On-site; USD 27,552 - 41,328; Full time

Benefits offered by this job

Excellent pay

Medical, dental, vision

Company paid life insurance

Paid vacation and company holidays

Training and Career Development

Job summary

A leading fire and safety company in Alpharetta, GA, is seeking a Collections Specialist to manage accounts receivable and enhance collection efforts. The ideal candidate will have at least two years of experience in collections, excellent communication skills, and proficiency in Microsoft Office. This full-time position offers competitive pay and multiple benefits, including medical and 401K.

Qualifications

• At least two years of experience in collection and credit work.
• Proficient in Microsoft Office Suite or related software.
• Basic understanding of applicable state and federal collection laws.

Responsibilities

• Manage AR Aging report and handle escalated accounts.
• Prepare and request necessary legal actions for collections.
• Communicate with Collections Manager about collector strategy.

Skills

Excellent verbal and written communication skills

Ability to work in a fast-paced environment

Basic understanding of statistics and data analysis

Knowledge of collection laws

Education

High school diploma or equivalent

Bachelor's or associate's degree preferred

Tools

Microsoft Office Suite

Microsoft Navigator

Profit Zoom

Job description

Base pay range

$20.00/hr - $30.00/hr

Overview

The Collector is responsible for collections of outstanding accounts receivable and all other aspects of collections resulting in a reduction of delinquency for assigned regions while working in partnership with branch management and collectors to achieve maximum results.

Essential Duties & Responsibilities

• Manage AR Aging report for locations and subsidiaries assigned, as well as escalated accounts/invoices from branches that need a higher level of collection. This effort will be through direct calls and emails with customers.
• Prepare FDL letters and request attorney FDLs as needed and recommend accounts for third-party collection and/or write-off.
• Communicate with Collections Manager about status of past due accounts or situations where additional leverage is needed to obtain the desired outcome of collection efforts.
• Monitor and resolve financial discrepancies.
• Maintain notes on accounts to reflect collection efforts.
• Work returned statements as needed to collect outstanding debt, obtain updated contact information, and update ERP systems with current information.
• Ensures the security and privacy of customer information and files.
• Performs other related duties as assigned.

Education/Qualifications

• High school diploma or equivalent, bachelors or associates degree preferred, but not required
• At least two years of experience in collection and credit work.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite or related software.
• Microsoft Navigator and/or Profit Zoom a plus.
• Ability to work with a team and independently, in a fast-paced environment.
• Basic understanding of statistics and data analysis.
• Basic understanding of applicable state and federal collection laws including the Fair Debt Collection Practices Act and the Fair Credit Reporting Act.

Other Duties

• Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.
• Performs other duties as assigned.

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.

Benefits and Perks

• Excellent pay
• Medical, dental, vision
• Company paid life insurance
• Company paid short-term disability
• 401K with employer match
• Paid vacation and company holidays
• Training and Career Development
• Company vehicle (if job applicable)
• Immediate qualification for the ALL In Ownership Plan for all eligible full-time employees

Pye-Barker Fire and Safety is an Equal Opportunity Employer

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Accounting/Auditing and Finance
• Public Safety

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