Collections & Payment Negotiation Specialist I

Genuine Parts Company; Birmingham (AL); On-site; USD 42,000 - 60,000; Full time

Job summary

Genuine Parts Company in Birmingham, AL is seeking a Collection Specialist to ensure timely payments from customers. Under limited supervision, you will monitor account balances, contact past-due accounts, and document debts collected.

The role requires problem-solving and strong communication, with proficiency in Excel, Word and PowerPoint. Typical background includes a high school diploma or GED and 2–5 years of related collections experience.

Qualifications

• Requires HS diploma or GED with 2–5 years of related experience.
• Equivalent combination of education and experience may be considered.
• Proficiency in MS Office and basic accounting concepts.

Responsibilities

• Monitors Motion's accounts receivable.
• Contacts customers with overdue accounts and negotiates payment plans.
• Maintains records of contacts and payments collected.
• Resolves billing issues and customer questions.
• Submits reports on unpaid accounts and repayment progress.
• Performs other duties as assigned.

Skills

Problem solving

Organizational skills

Verbal communication

Customer service orientation

Education

High School Diploma or GED

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

Genuine Parts Company in Birmingham, AL is seeking a Collection Specialist to ensure timely payments from customers. Under limited supervision, you will monitor account balances, contact past-due accounts, and document debts collected.

The role requires problem-solving and strong communication, with proficiency in Excel, Word and PowerPoint. Typical background includes a high school diploma or GED and 2–5 years of related collections experience.