Collections Manager — Build & Scale a New Dept

Creative Financial Staffing, LLC; Chicago (IL); Presencial; USD 90 000 - 120 000; Tempo integral

Resumo da oferta

Creative Financial Staffing, LLC in Chicago is seeking an experienced Collections Manager to build a new wage garnishments collection function. The role focuses on leading a large portfolio and driving performance while ensuring regulatory compliance.

You will apply analytical thinking, negotiation, and effective communication to optimize recovery and establish best practices. The successful candidate will help shape processes and contribute to a fast-paced, growing team environment with

Qualificações

• Bachelor's degree is required.
• Experience as a Collections Manager or in a collections-focused role is preferred.
• Direct experience collecting consumer debt is highly desirable.
• Experience with wage garnishments is desirable.
• Strong analytical, organizational, and communication skills are essential.
• Ability to manage high-volume portfolios and deliver measurable performance results.

Responsabilidades

• Analyze accounts involving outstanding wage garnishments and determine appropriate collection strategies.
• Manage a large portfolio of consumer debt accounts and drive collection performance.
• Identify, implement, and refine collection processes to improve recovery outcomes.
• Maintain accurate account documentation and collection activity records.
• Communicate with consumers regarding repayment obligations and available resolutions.
• Ensure collection activities are conducted in accordance with applicable policies and regulations.
• Help establish and shape a new department, contributing ideas, processes, and best practices.

Conhecimentos

Analytical thinking

Negotiation

Communication skills

Formação académica

Bachelor's degree

Descrição da oferta de emprego

Creative Financial Staffing, LLC in Chicago is seeking an experienced Collections Manager to build a new wage garnishments collection function. The role focuses on leading a large portfolio and driving performance while ensuring regulatory compliance.

You will apply analytical thinking, negotiation, and effective communication to optimize recovery and establish best practices. The successful candidate will help shape processes and contribute to a fast-paced, growing team environment with