Credit Collections Specialist

Geneva Search Partners LLC; Chicago (IL); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Flexible hybrid schedule

Paid overtime

Excellent benefits

Generous vacation time

Profit sharing

Job summary

Geneva Search Partners LLC represents a highly respected global organization based in downtown Chicago seeking an AR & Collections Associate to join its collaborative finance team. The role offers a flexible hybrid schedule (3 days in office), paid overtime, and outstanding benefits in a company known for work-life balance.

Responsibilities include managing accounts receivable, reviewing aging, following up on overdue balances, communicating with clients by phone and email, coordinating payment

Qualifications

• Bachelor’s degree preferred or equivalent professional experience.
• Experience in accounts receivable, collections, billing, or customer support.
• Proficient in Excel and Microsoft Office.
• Strong communication, organization, and problem-solving skills.

Responsibilities

• Manage a portfolio of customer accounts and oversee collection efforts.
• Review aging reports and monitor payment activity.
• Communicate with clients via phone and email to resolve issues.
• Coordinate payment arrangements and document activity in internal systems.
• Collaborate with Accounting, Billing, and business teams to resolve discrepancies.
• Assist with reconciliations, reporting, and AR analysis.
• Support process improvements to streamline collection workflows.
• Prepare correspondence, reports, and Excel-based tracking schedules.
• Maintain confidentiality and accurate documentation across collections.

Skills

Interpersonal communication

Organizational skills

Detail-oriented

Team collaboration

Education

Bachelor’s degree or equivalent

Tools

Excel

Microsoft Office

Job description

Our client, a highly respected global organization headquartered in downtown Chicago, is seeking an AR & Collections Associate to join their collaborative finance team. This is an excellent opportunity to join a stable, employee-focused company known for its exceptional work-life balance, extremely low turnover, strong leadership, and long-term career growth opportunities.

The organization offers a flexible hybrid schedule (3 days in office), paid overtime, outstanding benefits, over four weeks of vacation, profit sharing, and a genuinely positive culture where employees tend to stay long term.

Responsibilities

• Manage a portfolio of customer accounts and oversee collection efforts related to outstanding receivables
• Review aging reports, monitor payment activity, and proactively follow up on overdue balances
• Communicate with clients professionally via phone and email to resolve payment issues and maintain strong relationships
• Coordinate payment arrangements and document account activity accurately within internal systems
• Partner closely with accounting, billing, and internal business teams to research discrepancies and resolve outstanding items
• Assist with reconciliations, reporting, and analysis related to accounts receivable activity
• Support process improvement initiatives and help streamline collection and reporting workflows
• Prepare correspondence, reports, and Excel-based tracking schedules as needed
• Maintain confidentiality and ensure accurate documentation across all collection activities

Qualifications

• Bachelor’s degree preferred or equivalent professional experience
• Prior experience in accounts receivable, collections, billing, or customer account support preferred
• Strong Excel and Microsoft Office skills
• Excellent communication and interpersonal abilities
• Strong organizational skills with the ability to manage multiple priorities effectively
• Detail-oriented with strong follow-through and problem-solving capabilities
• Ability to work both independently and collaboratively within a team-oriented environment