Collections & Customer Service Specialist

NewCo Capital Group; Miami (FL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Holidays

Job summary

NewCo Capital Group is looking for a Collections and Customer Service Specialist in North Miami. This role requires a detail-oriented candidate to manage customer accounts, address inquiries, and handle collections activities. The ideal candidate will possess a degree in finance or a related field and have at least 5 years of experience in collections. Benefits include health, dental, vision insurance, and paid time off. Join a team committed to excellent customer care.

Qualifications

• Strong communication and interpersonal skills.
• Ability to handle sensitive information with confidentiality.
• High level of accuracy.

Responsibilities

• Manage customer communications through various channels.
• Handle account management tasks such as balance statement requests.
• Coordinate and follow up on bounced payments.

Skills

Communication skills

Attention to detail

Time management skills

Organizational skills

Confidentiality handling

Education

Degree in finance or related field

Tools

Customer service and collections software

Job description

NewCo Capital Group is looking for a Collections and Customer Service Specialist in North Miami. This role requires a detail-oriented candidate to manage customer accounts, address inquiries, and handle collections activities. The ideal candidate will possess a degree in finance or a related field and have at least 5 years of experience in collections. Benefits include health, dental, vision insurance, and paid time off. Join a team committed to excellent customer care.