AR Collections & Cash Application Specialist

Milner, Inc.; Deerfield Beach (FL); On-site; USD 42,000 - 62,000; Full time

Job summary

Milner, Inc. is seeking an Accounts Receivable Specialist in Deerfield Beach, FL to manage customer accounts and drive timely collections. The role emphasizes accurate posting of payments, customer service, and collaboration with the Corp department.

Responsibilities include daily collections, aging reduction, and negotiation of payment plans while maintaining professional relationships with customers and internal teams.

Qualifications

• High school diploma required.
• At least 1 year experience in cash application and customer accounts.
• Proficient in Excel and data entry.
• Strong written and verbal communication skills.
• Ability to manage multiple tasks with interruptions.
• Ability to negotiate payment arrangements.

Responsibilities

• Accurately apply payments to customer accounts (checks, wires, and credit cards).
• Manage assigned portfolio of customer accounts to ensure timely payment of invoices.
• Perform daily outbound collection calls and email follow-ups.
• Reduce aging balances, specifically targeting 30/60/90+ day accounts.
• Negotiate payment arrangements and follow through on commitments.
• Document all collection activity in E-Automate or CRM system.
• Identify high-risk accounts and elevate as needed.
• Recommend accounts for credit hold or third-party collections.
• Deliver a high level of customer service across billing, service, and contacts.

Skills

Cash application

Customer accounts

Excel

Billing

Collections

Education

High school diploma

Tools

E-Automate

CRM

Job description

Milner, Inc. is seeking an Accounts Receivable Specialist in Deerfield Beach, FL to manage customer accounts and drive timely collections. The role emphasizes accurate posting of payments, customer service, and collaboration with the Corp department.

Responsibilities include daily collections, aging reduction, and negotiation of payment plans while maintaining professional relationships with customers and internal teams.