Collections & Customer Service Clerk - Full-Time

Riverhead Building Supply Corp.; Calverton (NY); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

401K

Med/Dent/Rx

Flex Spending

Company events

Discounts

Job summary

Riverhead Building Supply Corp. seeks a Collections/Customer Service Clerk to manage overdue accounts, pursue payments, and handle related billing communications. The role emphasizes building positive relationships while recovering debts with professionalism.

The position supports both AR functions and customer inquiries, requiring strong organization, call etiquette, and accurate documentation. Great for those who thrive in a busy, team-oriented environment.

Qualifications

• Decision making with sound judgment.
• Strong attention to detail in finance tasks.
• Self-motivated, well-organized, and able to communicate clearly.
• Ability to work independently and as part of a team.
• Experience with accounts receivable and returned checks.
• Proficient with Microsoft Office Suite.
• Ability to foster professional customer rapport.
• Track record of debt recovery in B2B or retail finance.

Responsibilities

• Proactively manage customer accounts through strategic collections efforts.
• Pursue outstanding payments via outbound calls, emails, and faxes.
• Prepare and send credit memos, invoices, statements, and letters.
• Communicate with internal/external customers to resolve charges or errors.
• Account reconciliation.

Skills

Decision making

Attention to detail

Communication skills

Phone etiquette

Independent worker

Microsoft Office

Customer rapport

Debt collection

Tools

Microsoft Office Suite

Job description

Riverhead Building Supply Corp. seeks a Collections/Customer Service Clerk to manage overdue accounts, pursue payments, and handle related billing communications. The role emphasizes building positive relationships while recovering debts with professionalism.

The position supports both AR functions and customer inquiries, requiring strong organization, call etiquette, and accurate documentation. Great for those who thrive in a busy, team-oriented environment.