Collections & Customer Relations Specialist

Graybar Electric Company; Chesterfield, Northern (MO, KY); Hybrid; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

Life Insurance

Flexible Spending Accounts

Disability Benefits

Profit Sharing Plans

401(k) with company match

Paid Vacation & Sick Days

Paid Holidays

Paid Wellness Day

Community Time Off

Educational Reimbursement

Career Development Programs

Employee Recognition Program

Job summary

Graybar Electric Company is sourcing a Collection Assistant in Chesterfield, Missouri to manage a defined portfolio of accounts and drive timely payments. You will build relationships with customers, deliver account reports, and keep data current to support payments and collections.

This in-office role runs Monday through Friday during standard business hours. Starting pay is $20.00 per hour, dependent on experience, with Graybar's comprehensive benefits package available.

Qualifications

• Customer service and communication skills
• Ability to handle a consistent volume of customer inquiries
• 3+ years related experience preferred
• 2 year degree preferred

Responsibilities

• Develop relationships with your assigned portfolio of customers
• Ensure invoices are being paid in a timely manner; meet assigned collection goals
• Provide customers with reports and information on their accounts
• Update customer data

Skills

Customer service

Communication skills

Inquiry handling

3+ years related experience

Education

2 year degree preferred

Job description

Graybar Electric Company is sourcing a Collection Assistant in Chesterfield, Missouri to manage a defined portfolio of accounts and drive timely payments. You will build relationships with customers, deliver account reports, and keep data current to support payments and collections.

This in-office role runs Monday through Friday during standard business hours. Starting pay is $20.00 per hour, dependent on experience, with Graybar's comprehensive benefits package available.