Collection Assistant

Graybar Electric Company; Chesterfield, Northern (MO, KY); Hybrid; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

Life Insurance

Flexible Spending Accounts

Disability Benefits

Profit Sharing Plans

401(k) with company match

Paid Vacation & Sick Days

Paid Holidays

Paid Wellness Day

Community Time Off

Educational Reimbursement

Career Development Programs

Employee Recognition Program

Job summary

Graybar Electric Company is sourcing a Collection Assistant in Chesterfield, Missouri to manage a defined portfolio of accounts and drive timely payments. You will build relationships with customers, deliver account reports, and keep data current to support payments and collections.

This in-office role runs Monday through Friday during standard business hours. Starting pay is $20.00 per hour, dependent on experience, with Graybar's comprehensive benefits package available.

Qualifications

• Customer service and communication skills
• Ability to handle a consistent volume of customer inquiries
• 3+ years related experience preferred
• 2 year degree preferred

Responsibilities

• Develop relationships with your assigned portfolio of customers
• Ensure invoices are being paid in a timely manner; meet assigned collection goals
• Provide customers with reports and information on their accounts
• Update customer data

Skills

Customer service

Communication skills

Inquiry handling

3+ years related experience

Education

2 year degree preferred

Job description

Make a difference. As a Collection Assistant, you will perform collection duties for a defined portfolio of accounts.

In this role you will:

• Develop relationships with your assigned portfolio of customers
• Ensure invoices are being paid in a timely manner; meet assigned collection goals
• Provide customers with reports and information on their accounts
• Update customer data

What you bring to the table:

• Customer service and communication skills
• Ability to handle a consistent volume of customer inquiries
• 3+ years related experience preferred
• 2 year degree preferred

Shift and Hours: Monday - Friday, standard business hours, in office

Compensation Details: The expected starting rate of pay for this position is $20.00 per hour, depending on experience.

The Value of Graybar:

• Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits.
• Life Insurance coverage for you and options for your family.
• Save on expenses with Flexible Spending Accounts.
• Enjoy our Disability Benefits at no cost to you.
• Share in our success with Profit Sharing Plans.
• 401(k) Savings Plan with company match to help secure your future.
• Paid Vacation & Sick Days to spend time away from work or in case of an illness.
• Rest and recharge during our Paid Holidays throughout the year.
• Take advantage of our Paid Wellness Day to focus on preventive care and prioritize your health.
• Volunteer with Community Time Off to give back to the community.
• Predictable Work Schedules to plan your life: no weekends or nights for most roles.
• Celebrate your and others' achievements with our Employee Recognition Program.
• Reach your career goals with our Educational Reimbursement and Career Development Programs.
• And More Perks that support your well-being and career growth.

Benefit eligibility may vary across locations and roles, so be sure to check in with your recruiter for more information.

Why should you join Graybar?

At Graybar, our employees are the heart and soul of our company. We believe that employees with diverse perspectives bring the ideas and innovative thinking we need to solve our biggest challenges and compete in an ever-changing world.

Consistent with our values, we welcome people from all backgrounds, cultures and experiences into our company because we believe it's the right thing to do and the right way to run our business.

We want each of our employees to know that they matter and to feel a sense of belonging, ownership and inclusion at Graybar.

We believe that everyone should be treated with dignity and respect, and we work to build a collaborative environment where our employees have the opportunity to grow, learn and make a difference, both as individuals and as part of the team.

That's what our employee ownership culture is all about: working as one team and moving forward together, while honoring the unique value each person brings to our company.

Equal Opportunity Employer/Vet/Disabled

Graybar, a Fortune 500 company, specializes in supply chain management services, and is a leading North American distributor of high quality components, equipment, and materials. We serve the construction market, the commercial, institutional, and government (CIG) market, and the industrial and utility markets. Graybar products and services support new construction, infrastructure updates, building renovation, facility maintenance, repair and operations, and original equipment manufacturing.