Collections Analyst: Resolve Invoices & Billing Discrepancies

Reveal; Chicago (IL); On-site; USD 51,000 - 60,000; Full time

Benefits offered by this job

401k match program

Comprehensive health benefits

Group Term Life Insurance

Paid holidays

Paid vacation, sick, and personal days

FSA dependent care benefit

Childbirth recovery and bonding leave policies

Short and long-term disability benefits

Access to onsite gym and recreational area

Professional development opportunities

Job summary

Reveal, a dynamic company located in Chicago, is seeking a Collections Specialist to join their finance team. The successful candidate will manage customer billing discrepancies and use Salesforce and NetSuite for contract and invoice management. Essential skills include strong analytical capabilities, effective communication, and a proactive approach to problem-solving. The position offers benefits such as health coverage, a 401k match program, and a collaborative work environment, with an annual salary range of $51,000 to $60,000.

Responsibilities

• Monitor and analyze accounts receivable aging reports.
• Prepare and maintain detailed records of customer interactions.
• Respond to customer inquiries regarding billing discrepancies.
• Communicate effectively with customers on invoices and payments.
• Access NetSuite to analyze invoice data and align amounts with contracts.
• Utilize Salesforce to review customer contracts.

Skills

Analytical skills

Customer service expertise

Communication skills

Problem-solving skills

Organizational skills

Education

Bachelor’s degree in Finance, Accounting, Business Administration, or a related field

Tools

Salesforce

NetSuite

Job description

Reveal, a dynamic company located in Chicago, is seeking a Collections Specialist to join their finance team. The successful candidate will manage customer billing discrepancies and use Salesforce and NetSuite for contract and invoice management. Essential skills include strong analytical capabilities, effective communication, and a proactive approach to problem-solving. The position offers benefits such as health coverage, a 401k match program, and a collaborative work environment, with an annual salary range of $51,000 to $60,000.