Billing & Collections Analyst — Drive Financial Health

Filevine EU; Salt Lake City (UT); Presencial; USD 52.000 - 64.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance

Dental Insurance

Vision Insurance

Competitive Pay

Leave Policy

Disability Insurance

Leadership learning

Company swag

Descripción de la vacante

Filevine, a Legal AI company delivering operating intelligence, seeks a Billing and Collections Analyst to drive financial health by reconciling complex account activity and resolving payment discrepancies using Salesforce and Intacct. You’ll act as a cross-functional liaison to support the cash application and invoicing lifecycle.

You will analyze delinquent accounts, maintain up-to-date customer records, and back up cash application and invoice generation.

Formación

• 1 year of collections experience
• Strong analytical and problem-solving skills
• Excellent verbal and written communication abilities
• Ability to explain processes and rules to customers and internal teams
• Technical aptitude and comfort with enterprise software

Responsabilidades

• Resolve payment issues on delinquent customer accounts
• Analyze and reconcile customer account activity
• Review and resolve customer invoice and payment issues
• Maintain customer accounts to ensure information is up-to-date
• Understand cash application process and act as a backup as needed
• Understand invoice generation and act as a backup as needed

Conocimientos

Analytical

Detail oriented

Verbal/written communication

Technical aptitude

Excel

Salesforce

Intacct

Educación

High school diploma

Bachelor’s Degree preferred

Herramientas

Salesforce

Intacct

Excel

Descripción del empleo

Filevine, a Legal AI company delivering operating intelligence, seeks a Billing and Collections Analyst to drive financial health by reconciling complex account activity and resolving payment discrepancies using Salesforce and Intacct. You’ll act as a cross-functional liaison to support the cash application and invoicing lifecycle.

You will analyze delinquent accounts, maintain up-to-date customer records, and back up cash application and invoice generation.