Billing & Collections Analyst: Drive Cash Flow & Clarity

Filevine; Salt Lake City (UT); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance (for

Job summary

Filevine—a Legal AI company—seeks a Billing and Collections Analyst to drive financial health by reconciling complex account activity and resolving payment discrepancies using Salesforce and Intacct. This role acts as a cross-functional liaison to manage delinquent accounts and support end-to-end cash application and invoicing lifecycle.

The position is based in a hybrid model with offices in San Francisco, Chicago, Salt Lake City, or New York.

Qualifications

• High school diploma required.
• Bachelor's Degree preferred.
• At least 1 year of collections experience.
• Analytical and problem-solving mindset.
• Extensive verbal and written communication skills.
• Technical aptitude with financial software.

Responsibilities

• Resolve payment issues on delinquent customer accounts.
• Analyze and reconcile customer account activity.
• Review and resolve customer invoice and payment issues.
• Maintain customer accounts to ensure information is up-to-date.
• Understand the cash application process and act as a backup as needed.
• Understand invoice generation and act as a backup as needed

Job description

Filevine—a Legal AI company—seeks a Billing and Collections Analyst to drive financial health by reconciling complex account activity and resolving payment discrepancies using Salesforce and Intacct. This role acts as a cross-functional liaison to manage delinquent accounts and support end-to-end cash application and invoicing lifecycle.

The position is based in a hybrid model with offices in San Francisco, Chicago, Salt Lake City, or New York.