AR Collections & Disputes Specialist

Daniels Health; Chicago (IL); On-site; USD 59,000 - 69,000; Full time

Job summary

Daniels Health in Chicago, IL is seeking an Accounts Receivable Specialist to resolve outstanding AR from our client base and manage billing disputes. You will work on reducing DSO, improving cash receipts cycle time, and meeting department collections metrics, while maintaining strong relationships with customers.

Strong communication, judgement, and proactive attitude are essential; Salesforce familiarity is a plus.

Qualifications

• 3+ years of experience in Accounts Receivable or similar role with success at improving cash receipts cycle time.
• Excellent verbal and written communication skills.
• Sound judgment regarding human behavior, conduct, and business practices.
• Proactive, highly driven and self-motivated.
• Familiarity with Salesforce is a plus.
• Background in Healthcare is a plus.

Responsibilities

• Provide quick resolution to customers with regards to disputes, inquiries, and invoice clarifications.
• Researches customer issues, skip tracing methods, and settlement of past-due payment.
• Maintain positive relationships with external customers.
• Be responsible for meeting all collections metrics and goals set within the department.
• Increase the recovery of the past due amounts through a proactive and professional approach.
• Call and email 50+ accounts on a daily basis.

Skills

Accounts Receivable

Cash Application

DSO Reduction

Customer Communication

Salesforce

Tools

Salesforce

Job description

Daniels Health in Chicago, IL is seeking an Accounts Receivable Specialist to resolve outstanding AR from our client base and manage billing disputes. You will work on reducing DSO, improving cash receipts cycle time, and meeting department collections metrics, while maintaining strong relationships with customers.

Strong communication, judgement, and proactive attitude are essential; Salesforce familiarity is a plus.