Collections Analyst - Invoicing, Payments & Reconciliation

Priority-1, Inc.; Little Rock, Northern (AR, KY); Hybrid; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance (family)

Vision Insurance

Dental Insurance

Prescription Drug Program

Life Insurance

Short-Term Disability

Profit Sharing (15% match)

Job summary

Priority1 is seeking a Financial Analyst-Collections in Little Rock, AR for a full-time role. You will contact customers regarding payment status, reconcile invoices, and distribute aging reports while collaborating with the sales team to monitor high-risk accounts.

The position requires analytical problem-solving, strong communication, and the ability to handle difficult conversations with large customers. College degree preferred or equivalent work experience is acceptable.

Qualifications

• Experience in collections or customer service preferred.
• Strong verbal and written communication skills.
• Analytical and problem-solving abilities.
• Ability to identify customer needs and support a customer-service philosophy.
• Decision-making skills for resolving issues in fast-paced environments.
• Ability to handle difficult conversations with large customers.
• Education: college degree preferred or equivalent work experience.

Responsibilities

• Contact customers regarding payment status and document updates.
• Reconcile invoices and distribute aging reports.
• Conduct monthly meetings with sales to review high-risk accounts.
• Research invoice discrepancies and unapplied payments.
• Process credit cards and credits on customer accounts.

Skills

Collections

Customer service

Verbal communication

Written communication

Analytical skills

Problem solving

Decision making

Adaptability

Conflict handling

Education

College degree preferred or equivalent

Job description

Priority1 is seeking a Financial Analyst-Collections in Little Rock, AR for a full-time role. You will contact customers regarding payment status, reconcile invoices, and distribute aging reports while collaborating with the sales team to monitor high-risk accounts.

The position requires analytical problem-solving, strong communication, and the ability to handle difficult conversations with large customers. College degree preferred or equivalent work experience is acceptable.