Collections Analyst

LHH Recruitment Solutions; Tulsa (OK); On-site; USD 42,000 - 64,000; Full time

Job summary

LHH Recruitment Solutions in Tulsa, OK is seeking a Collections Analyst for a temp-to-hire role. You will manage accounts receivable, contact customers on past-due balances, and work with sales and internal teams to resolve disputes and improve cash flow.

Ideal candidates bring 2+ years in B2B collections, strong communication and negotiation skills, and proficiency with Excel and ERP systems. This position offers a on-site role with potential for permanent placement based on performance.

Qualifications

• 2+ years B2B collections or accounts receivable experience.
• Experience handling a high volume of collection calls and follow-up activity.
• Proficiency with Excel and ERP/accounting systems.
• Excellent communication, negotiation, and customer service skills.
• Strong problem-solving and analytical abilities.
• Detail oriented and organized.

Responsibilities

• Monitor customer accounts and identify outstanding balances.
• Contact business customers regarding past-due invoices and payment commitments.
• Review and release credit hold orders in accordance with company policies.
• Investigate and resolve billing discrepancies, deductions, and payment disputes.
• Perform account reconciliations to ensure account accuracy.
• Maintain detailed collection notes and payment records within company systems.
• Partner with customers and internal teams to resolve credit and collection issues.
• Follow up on delinquent accounts and establish payment arrangements when necessary.
• Track collection activity and provide updates on aging accounts and collection performance.
• Support month-end reporting and accounts receivable processes.

Skills

Accounts receivable

Collections

Excel

Communication

Negotiation

Analytical

Tools

ERP systems

Job description

LHH is assisting our client in Tulsa on their search for a Collections Analyst. This is a temp-to-hire role that is responsible for managing accounts receivable and collecting outstanding commercial customer balances while maintaining positive client relationships. This role works closely with customers, sales teams, and internal departments to resolve payment issues, reduce delinquency, and improve cash flow.

Key Responsibilities

• Monitor customer accounts and identify outstanding balances
• Contact business customers regarding past-due invoices and payment commitments
• Review and release credit hold orders in accordance with company policies
• Investigate and resolve billing discrepancies, deductions, and payment disputes
• Perform account reconciliations to ensure account accuracy
• Maintain detailed collection notes and payment records within company systems
• Partner with customers and internal teams to resolve credit and collection issues
• Follow up on delinquent accounts and establish payment arrangements when necessary
• Track collection activity and provide updates on aging accounts and collection performance
• Support month-end reporting and accounts receivable processes

Qualifications

• 2+ years of business-to-business (B2B) collections or accounts receivable experience
• Strong understanding of collection practices, credit processes, and account reconciliation
• Experience managing a high volume of collection calls and follow-up activity
• Proficiency with Microsoft Office, particularly Excel, and ERP/accounting systems
• Excellent communication, negotiation, and customer service skills
• Strong problem-solving and analytical abilities
• Ability to prioritize tasks, meet deadlines, and work in a fast-paced environment
• High attention to detail and organizational skills