Collections Analyst I (Hybrid Contract)

Kelly; Charlotte (NC); Hybrid; USD 25,000 - 41,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Telemedicine

Term life

Whole life

Accident insurance

Critical illness

A legal plan

Short-term disability

Retirement savings plan

Service bonus and holiday pay plans (8

Transit spending account

Paid sick leave

Job summary

Kelly is seeking a Collections Analyst I in Charlotte, NC (Hybrid: 2 days per week work from home). The role focuses on coordinating between creditors and customers to collect outstanding payments and to initiate recovery efforts, with a pay rate up to $30 per hour on a 6-month W2 contract.

The position requires a High School Diploma or GED plus 1–3 years in collections/credit, and proficiency with MS Office; SAP and High Radius are highly preferred.

Qualifications

• High School Diploma/GED required, plus 1–3 years in collections/credit.
• Experience in collections and negotiating payments.
• Proficient in MS Office; SAP and High Radius preferred.

Responsibilities

• Serve as the main liaison between creditors and customers to collect outstanding payments.
• Monitor assigned accounts and proactively contact debtors to initiate recovery.
• Negotiate payment terms, reconcile accounts, and establish repayment plans to boost collections.

Skills

MS Office

Collections

Education

High School Diploma/GED

Tools

SAP

High Radius

Job description

• Schedule & Location: Monday-Friday, 8:00 AM - 5:00 PM (Hybrid: 2 days/week WFH, cubicle office environment) in Charlotte, NC 28217.


• Pay rate: up to 30$/h


• Status: W2 contract under staffing supplier, with 6-month duration (possible conversion according to performance)


• Communication Style: High touch via email and phone


• Education & Experience Required: High School Diploma/GED or higher AND 1-3 years collections/credit experience.


• Tech Stack: MS Office required. SAP and High Radius (or similar) highly preferred.

Collections Analyst I

Key Responsibilities

• Serve as the main liaison between creditors and customers to collect outstanding payments.


• Monitor assigned accounts and proactively contact debtors to initiate recovery.


• Negotiate payment terms, reconcile accounts, and establish repayment plans to boost collections.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job type.

• Medical


• Dental


• Vision


• Telemedicine


• Term life


• Whole life


• Accident insurance


• Critical illness


• A legal plan


• Short-term disability

• Retirement savings plan


• Service bonus and holiday pay plans (earn up to eight paid holidays per benefit year)


• Transit spending account


• Paid sick leave under the applicable state or local plan

With Kelly, it all adds up.

You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our financial staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.