Collections Analyst - Finance Operations & Problem Solver

ViziRecruiter,LLC.; Merrimack, Northern (NH, KY); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Total rewards

401k

Medical insurance

Paid time off

Wellness resources

Job summary

Connection is seeking a Collection Analyst to join our Collections team in Merrimack, NH. You will help maintain and support a portfolio of customer accounts while working toward timely resolution of routine collection questions, payment issues, and order holds under supervision.

This role requires basic computer skills, good math, and strong attention to detail. Proficiency with Microsoft Office and clear written and verbal communication will help you succeed in a collaborative finance

Qualifications

• Basic computer skills required.
• Strong attention to detail and proofreading abilities.
• Proficiency in Microsoft Office.
• Clear written and verbal communication essential.
• Willingness to learn and grow in finance processes.

Responsibilities

• Work with customers and internal teams to resolve payment questions and order holds.
• Support a portfolio of approximately 800–1,000 customer accounts.
• Review and process held orders to ensure timely release.
• Request documentation from Account Managers when needed.
• Review shipping addresses for fraud prevention and assist with weekly/monthly reports.
• Participate in special projects and support team coverage as needed.

Skills

Basic computer skills

Data entry

Attention to detail

Proofreading

Communication skills

Willingness to learn

Tools

Microsoft Office

Job description

Connection is seeking a Collection Analyst to join our Collections team in Merrimack, NH. You will help maintain and support a portfolio of customer accounts while working toward timely resolution of routine collection questions, payment issues, and order holds under supervision.

This role requires basic computer skills, good math, and strong attention to detail. Proficiency with Microsoft Office and clear written and verbal communication will help you succeed in a collaborative finance