Collections Analyst: AR Recovery & Reconciliation

American Tower; Juneau (AK); On-site; USD 52,000 - 70,000; Full time

Job summary

American Tower is seeking a Collections Analyst to join its Accounts Receivables team in Juneau. The role focuses on collecting past-due balances for rent or PO-based receivables, resolving disputes, and delivering excellent service to external customers.

You will work cross-functionally to resolve issues and ensure accurate billing. The ideal candidate has 1–3 years of collections experience, strong follow-up and communication skills, and the ability to manage multiple tasks in a fast-paced

Qualifications

• Bachelor’s degree preferred.
• 1–3 years of collections experience inAccounts Receivables.
• Oracle experience preferred.
• Strong follow-up skills and ability to prioritize tasks.

Responsibilities

• Collect and reconcile receivable balances for existing customers; drive balances to resolution; ensure billing and cash application accuracy.
• Audit lease documents or purchase orders to validate billing and identify adjustments.
• Initiate customer contact by telephone and escalate to supervisor when needed.
• Support a high volume of customers/leases by following a defined collection strategy and follow‑ups.
• Provide timely and accurate reporting for contracts or invoice aging balances.
• Other duties as assigned.

Skills

Follow-up

Communication

Organization

Cross-functional

Education

Bachelor's degree

Tools

Oracle

Job description

American Tower is seeking a Collections Analyst to join its Accounts Receivables team in Juneau. The role focuses on collecting past-due balances for rent or PO-based receivables, resolving disputes, and delivering excellent service to external customers.

You will work cross-functionally to resolve issues and ensure accurate billing. The ideal candidate has 1–3 years of collections experience, strong follow-up and communication skills, and the ability to manage multiple tasks in a fast-paced