Collections Analyst - AR & Dispute Resolution (Hybrid)

Ingersoll Rand Inc.; Davidson (NC); Hybrid; USD 48,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Dental and vision

Wellness programs

Life insurance

401(k) plan

Paid time off

Employee stock grant

Job summary

Ingersoll Rand in Davidson, NC, seeks a Collections Analyst to manage a diversified accounts receivable portfolio. This early-career finance role requires proactive dispute resolution, customer relationship building, and cash flow optimization across domestic and international accounts.

Ideal candidate has 1+ year experience in AR/collections and ERP systems, with strong analytical and communication skills. Hybrid work arrangement offered.

Qualifications

• Associates Degree in Accounting / Finance.
• 1+ years of experience working in accounts receivable / collections.
• 1+ years ERP accounting software experience.
• 1+ years of experience working within Microsoft Office Suite products.
• 1+ years of demonstrated experience collaborating with internal and external customers.

Responsibilities

• Use available collection software tools (Getpaid) to assist in executing effective strategies and initiatives to achieve continuous receivable delinquency improvement that contributes to a lower Days Sales Outstanding (DSO).
• Manage domestic and/or international accounts receivable accounts by analyzing, identifying, and reporting problem accounts.
• Monitor past due customer accounts, contact customers, and resolve issues that may delay timely payment.
• Identify issues for escalation and request credit holds.
• Develop and maintain business relationships with customers and sales office personnel.
• Customer account reconciliation and identifying and tagging disputed items within assigned portfolio.
• Tracking and ensuring timely clearing of these disputed items is required.
• Conduct monthly meetings with Field Sales leadership to drive dispute resolution if required.

Skills

Accounts receivable

Collections

ERP software

Microsoft Office

Internal/external customer

Education

Associates Degree in Accounting / Finance

Bachelor's degree in Accounting or Finance

Tools

Getpaid

SAP

Oracle

Job description

Ingersoll Rand in Davidson, NC, seeks a Collections Analyst to manage a diversified accounts receivable portfolio. This early-career finance role requires proactive dispute resolution, customer relationship building, and cash flow optimization across domestic and international accounts.

Ideal candidate has 1+ year experience in AR/collections and ERP systems, with strong analytical and communication skills. Hybrid work arrangement offered.