Collections Account Specialist: Negotiations & Skip-Tracing

Machol & Johannes, LLC; Denver (CO); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical & dental plan options

401(k) plan

Employee Assistance Program

Flexible scheduling

Year-end bonus potential

Paid Eco Pass for transportation

Job summary

Machol & Johannes, LLC, a leading collections law firm, is seeking an Account Representative to manage consumer accounts while ensuring adherence to strict guidelines. This role involves maintaining positive relationships with consumers and achieving performance targets in a dynamic environment.

The ideal candidate will have a high school diploma, experience in collections, and strong communication skills. This full-time position offers benefits and a supportive work culture.

Qualifications

• High school diploma or equivalent required.
• Two years of experience as a collector preferred.
• Basic knowledge of U.S. legal process is preferred.

Responsibilities

• Manage inbound and outbound communications with consumers.
• Negotiate payment arrangements and reviews consumer accounts.
• Adhere to Fair Debt Collection Practices Act regulations.

Skills

Communication skills

Negotiation

Mental agility

Customer service

Problem-solving

Bilingual (Spanish)

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Skip-tracing tools

Job description

Machol & Johannes, LLC, a leading collections law firm, is seeking an Account Representative to manage consumer accounts while ensuring adherence to strict guidelines. This role involves maintaining positive relationships with consumers and achieving performance targets in a dynamic environment.

The ideal candidate will have a high school diploma, experience in collections, and strong communication skills. This full-time position offers benefits and a supportive work culture.