Collection Specialist: Paid Training & Growth

Paycom; Maple Grove (MN); On-site; USD 53,726,000 - 56,482,000; Full time

Benefits offered by this job

On-site gym

Medical & dental benefits

401(k) with match

Paid time off

Parental leave

Job summary

Cadex is hiring a Collection Service Representative in Maple Grove, MN. This full-time role offers paid training, a stable Monday–Friday schedule, and growth opportunities while handling balances, credits, and disputes for professional clients.

You will build client-service and problem-solving skills, with on-site support and a team that celebrates wins. Training includes performance incentives and tuition support where eligible.

Qualifications

• Clear, professional communication by phone and email.
• Active listening and problem-solving skills.
• Reliable, punctual, with strong ownership.
• Team-oriented with clients and coworkers.
• Basic computer and math skills; Excel is a plus.

Responsibilities

• Call and email business customers to resolve past-due balances and settlements.
• Deliver professional customer service with accurate information and tone.
• Update the collection system with notes and activity codes.
• Follow client instructions and quality standards, and protect confidentiality.
• Collaborate with teams to improve results and training.

Skills

Clear communication

Active listening

Reliability

Team player

MS Office / Excel

Education

High School Diploma / GED

Tools

MS Office

Excel

Job description

Cadex is hiring a Collection Service Representative in Maple Grove, MN. This full-time role offers paid training, a stable Monday–Friday schedule, and growth opportunities while handling balances, credits, and disputes for professional clients.

You will build client-service and problem-solving skills, with on-site support and a team that celebrates wins. Training includes performance incentives and tuition support where eligible.