Collection Specialist

VITAL ORTHOPEDIC & SPINE INSTITUTE; Fort Myers (FL); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Paid time off

Vision insurance

Careers advancement

Flexible scheduling

Competitive compensation

Job summary

VITAL ORTHOPEDIC & SPINE INSTITUTE is seeking a Collection Specialist to monitor accounts for outstanding payments and contact clients to collect funds. The ideal candidate will have strong negotiation and interpersonal skills and work with limited supervision.

Responsibilities include reviewing overdue accounts, researching client information, communicating about delinquencies, collecting payments, and maintaining thorough documentation for reporting to management.

Qualifications

• High school diploma or GED required; college degree preferred.
• Experience as a Collection Specialist or in a similar position.
• Understanding of collection techniques and debt collection laws/regulations.
• Familiarity with Microsoft Office, Excel and computer databases.

Responsibilities

• Review accounts to discover overdue payments.
• Research client information and historical data on accounts.
• Communicate with clients regarding overdue accounts.
• Collect payments and issue refunds.
• Maintain accurate documentation of account status and collection efforts.
• Report on collection activity and present to management.

Skills

Negotiation skills

Communication skills

Interpersonal skills

Under pressure

Education

High school diploma/GED

Tools

Microsoft Office

Excel

Databases

Job description

Benefits:

• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance

Benefits/Perks

• Careers Advancement Opportunities
• Flexible Scheduling
• Competitive Compensation

Job Summary

We are seeking a Collection Specialist to join our team. In this role, you will monitor accounts to identify outstanding payments and communicate with clients regarding the collection of those funds. The ideal candidate has excellent negotiation and interpersonal skills and the ability to work with limited supervision.

Responsibilities

• Review accounts to discover overdue payments
• Research client information and historical data on accounts
• Communicate with clients regarding overdue accounts
• Collect payments and issue refunds
• Maintain accurate documentation of account status and collection efforts
• Report on collection activity and present to management

Qualifications

• High school diploma/GED required, a college degree is preferred
• Previous experience as a Collection Specialist or in a similar position
• Understanding of collection techniques
• Knowledge of debt collection laws and regulations
• Familiarity with Microsoft Office, Excel, and computer databases
• Ability to work well under pressure
• Excellent communication and negotiation skills