Collection Specialist

Professional Alternatives; Dallas (TX); On-site; USD 45,000 - 57,000; Full time

Job summary

A leading staffing agency in Dallas is seeking a Collection Specialist responsible for contacting customers regarding delinquent loans. Ideal candidates should possess collections experience, excellent communication and negotiation skills, and the ability to handle a high volume of calls. This role entails working Monday to Friday with occasional Saturday hours, focusing on maintaining confidentiality and securing payments.

Qualifications

• 1-2 years previous collections experience required.
• Call center experience preferred.
• Ability to type 25 words per minute.

Responsibilities

• Contact customers to collect on delinquent loans.
• Negotiate payment terms and methods.
• Maintain confidentiality and complete account information.

Skills

Verbal communication

Negotiation skills

Basic math skills

Computer skills

Ability to make high volume calls

Tools

MS Office

Job description

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Job ID#: 24764

Collection Specialist $21.63/hour Dallas, TX Monthly Bonus Summary: Responsible for contacting customers by phone to collect on early stage delinquent loans. Qualifications: One to two years previous collections experiences. Call center experience preferred. Ability to complete high volume of inbound & outbound phone calls. Excellent verbal communication & negotiation skills. Basic math, computer skills, office equipment, MS Office; ability to type 25 words per minute. Job Requirements: Ability to maintain the highest level of confidentiality & privacy. Record & update full & complete account information to aid in account resolution. Contact customers via outbound/inbound phone calls & other means of communication by usingthe company’s call model to secure debts by negotiating payment terms & methods. Hours:Monday – Friday: 8:00am – 5:00; One Saturday per month is required which will count towards Overtime* *Due to the high volume of applications we normally receive, we are not able to personally respond to all applicants. However, if you are selected to move forward in the process, you will be contacted soon regarding next steps

Founded in 1998, Professional Alternatives is an award-winning recruiting and staffing agency that utilizes technology and relationships to deliver top talent.Connect with us today!

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