Collection & Operations Lead

Ravine House; Winnetka (IL); Sur place; USD 37 000 - 44 000; Temps partiel

Résumé du poste

Ravine House in Hubbard Woods, Winnetka, Illinois, seeks a Collection & Operations Lead to shape day-to-day experiences and operations. You will welcome clients, learn stories behind artists and objects, handle purchases via Shopify POS, and organize openings, storage and merchandising.

The role offers 20–25 hours per week initially, with potential to grow, starting early November 2026, and pay between $27 and $32 per hour, commensurate with experience.

Qualifications

• Warm, polished and self-possessed.
• Highly organized with attention to detail.
• Genuine interest in art, craft, design, interiors or gardens.

Responsabilités

• Welcoming clients and creating a warm, informed experience.
• Learn and communicate stories behind artists, makers, and objects.
• Handle purchases through Shopify POS and coordinate pickups/deliveries.
• Manage opening and closing procedures.
• Receive, tag, price, and organize new work.
• Maintain accurate information about the collection and sales.
• Keep space, storage, and work areas organized and presentation-ready.
• Monitor packaging and supplies; support merchandising changes.
• Record client interests and assist with follow-up.
• Help develop practical systems and improve them as Ravine House evolves.

Connaissances

Client-facing experience

Operational mindset

Visual sensitivity

Art appreciation

Outils

Shopify

Description du poste

Ravine House is a new platform in Hubbard Woods, Winnetka, presenting an evolving collection from artists, makers and design studios alongside antiques and collected objects.

We are seeking a thoughtful, capable person to join Ravine House at the ground floor and help shape its day-to-day experience and operations. The Collection & Operations Lead will become a trusted presence at Ravine House, represent the collection with confidence and warmth, and work closely with the founder to establish the systems and rhythms of a new business.

The role

The Collection & Operations Lead will help prepare Ravine House for opening and, once open, oversee the space independently during designated public hours. Responsibilities will include:

• Welcoming clients and creating a warm, informed and delightful experience
• Learning and communicating the stories behind the artists, makers and objects in the Ravine House collection
• Handling purchases through Shopify POS, wrapping pieces beautifully, and coordinating pickups or deliveries
• Managing opening and closing procedures
• Receiving, tagging, pricing and organizing new work
• Maintaining accurate information about the collection and sales
• Keeping the space and its work and storage areas organized and presentation-ready
• Monitoring packaging, supplies and other operational needs
• Supporting merchandising changes, installations, exhibitions and events
• Recording client interests and assisting with thoughtful follow-up
• Helping develop practical systems and improve them as Ravine House evolves

Who we’re looking for

The right person will combine visual sensitivity with strong operational instincts. They will be equally comfortable discussing a significant work of art, wrapping a gift purchase beautifully, organizing a delivery and solving an unexpected problem.

Ideally, this person is:

• Warm, polished and self-possessed
• Highly organized, reliable and attentive to detail
• Genuinely interested in art, craft, design, interiors or gardens
• Comfortable working independently and exercising good judgment
• Confident engaging with clients without being overly sales-oriented
• Willing to participate in every aspect of a small, early-stage business
• Comfortable with technology and able to learn Shopify and related systems
• Experienced in a gallery, design studio, museum, independent creative business or similarly thoughtful client-facing environment
• Prior experience in every aspect of the role is not required. Judgment, curiosity, follow-through and an authentic connection to the Ravine House point of view will matter most.

Details

Location: Hubbard Woods, Winnetka, Illinois
Schedule: Approximately 20–25 hours per week initially, including regular Saturday availability and occasional evenings for events
Start date: Early November 2026
Compensation: $27 – $32 per hour, commensurate with experience
Growth: The role has the potential to expand in responsibility and hours as Ravine House develops