Luxury Sales + Customer Experience Expert (Fine Art)

Carousel Fine Art; Chicago (IL); On-site; USD 50,000 - 85,000; Full time

Job summary

Carousel Fine Art seeks a goal-oriented sales consultant for our Chicago River North gallery. The role focuses on earning and retaining client relationships, closing high-ticket deals, and guiding collectors with trusted advice.

The ideal candidate is highly organized, an excellent listener, and comfortable in a sales-driven environment without being pushy. Weekend availability and occasional evenings are required.

Qualifications

• Experience in selling high-value items or services
• Background in art, design, luxury retail, hospitality, or client advisory role
• Strong interpersonal and communication skills
• Passion for contemporary art and design
• Ability to manage relationships, follow-through, and details with consistency
• Proficient with Google Drive, Photoshop, Canva, Monday.com and related apps

Responsibilities

• Build authentic, long-term relationships with collectors, designers, and art-curious clients
• Act as a trusted advisor—listening first, guiding thoughtfully, and matching clients with the right works
• Help clients reach the final steps of owning an artwork with organized follow-up
• Create a welcoming gallery atmosphere that encourages conversation and return visits
• Represent the gallery at local events and participate in Chicago design communities
• Collaborate with internal teams on sales strategy, artist knowledge, and inventory
• Maintain strong follow-up, CRM organization, and client communication
• Support gallery operations, inventory receiving/reporting, and sales recording with precision
• Contribute ideas and energy while being a reliable team player

Skills

High-value sales

Client relationships

Active listening

Communication skills

Organized

CRM management

Design/luxury culture interest

Tools

Google Drive

Photoshop

Canva

Monday.com

Smartist

AI tools

Job description

Are you a natural connector with an eye for art and the ability to make people feel understood and inspired?

About Us

Carousel Fine Art is a contemporary art gallery with a growing national presence, known for blending art, lifestyle, and culture in dynamic, design-forward spaces. Our established galleries can be found in Miami, Palm Beach, Atlanta, and our two-level Chicago space in River North. We believe art is personal, collecting is conversational, and the most successful advisors are trusted guides with strong taste, curiosity, and people skills.

The Role

We are seeking a goal-oriented sales consultant to join our Chicago team in River North. This role is ideal for someone who is highly organized, and has proven experience in both closing high-ticket deals and cultivating connection. Our next hire should have an innate ability to win a stranger's heart within the first few sentences - someone who listens deeply, builds trust naturally and can easily define collector's needs . You will not be curating exhibitions. Instead, your focus is both earning and retaining client relationships. Through organization and follow-up, you will help collectors feel confident, inspired, and excited to invest in contemporary art.

This is a full-time, in-person position based at our River North gallery at the corner of Superior and Franklin. The position requires weekend availability and occasional evening attendance for gallery openings, collector events, and community programming.

What You'll Do

• Build authentic, long-term relationships with collectors, designers, and art-curious clients
• Act as a trusted advisor - listening first, guiding thoughtfully, and matching clients with the right works
• Organically and considerately helping clients reach the final steps of owning an artwork.
• Create a welcoming, energetic gallery atmosphere that encourages conversation and return visits
• Represent the gallery at local events and actively participate in the Chicago design and development communities
• Collaborate closely with internal teams on sales strategy, artist knowledge, artwork inventory and client outreach
• Maintain strong follow-up, CRM organization, and client communication
• Support gallery operations, inventory receiving/reporting, and sales recording with precision
• Contribute ideas and energy while remaining a supportive, reliable team player

Who You Are

• Naturally social, observant, and emotionally intelligent—you read rooms well
• An excellent listener and communicator who enjoys connecting people to ideas
• Proactive, dependable, and highly organized behind the scenes
• Style-aware and culturally curious, with a strong interest in art, design, fashion, or architecture
• Comfortable in a sales-driven environment without being pushy or transactional
• Energetic, polished, and present - both mentally and physically
• Open-minded, coachable, and excited to grow within a collaborative team

Qualifications

• Demonstrated experience with high-value sales, ideally including individual transactions or client relationships valued at $25,000+
• Background in art, design, luxury retail, hospitality, or a client-facing advisory role
• Strong interpersonal and communication skills
• Passion for contemporary art and design
• Ability to manage relationships, follow-through, and details with consistency
• Proficient computer and application skills - Google Drive, Photoshop, Canva, Monday.com, apps like Smartist, and AI tools are used on a daily basis.

Compensation

Compensation includes a base salary plus uncapped commission, with additional opportunities to earn through defined monthly incentives and quarterly performance bonuses. Success in this role is driven by consistent client development, strong follow-through, continued knowledge of the gallery's artists and inventory, and individual sales performance.

Carousel Fine Art is an equal opportunity employer. We consider qualified applicants without regard to any characteristic protected by applicable federal, state, or local law.

This is a role for someone who values connection over ego, curiosity over pretense, and teamwork over hierarchy.