Operations Coordinator

Studio RRD; New York (NY); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Health insurance

401k match

Annual bonuses

Other benefits

Job summary

Studio RRD, a full-service lighting design and production studio in New York, seeks an Operations Coordinator to support day-to-day operations. Reporting to the Director of Operations, you will assist a leadership team across software, onboarding, finance, and marketing, gaining broad exposure to how a creative studio runs.

The ideal candidate is organized, proactive, and thrives in a fast-paced environment.

Qualifications

• 1–3 years of experience in operations, administration, recruiting coordination, or marketing support (relevant internships count).
• Interest in or experience with creative, design, live events, or production environments is a plus.
• Highly organized and detail-oriented, with the ability to juggle multiple projects and see each one through to completion.
• Clear, professional written and verbal communication skills.
• Proficiency in Google Workspace, Slack, and Dropbox, and a quick learner of new software.
• A true go-getter: takes initiative, asks good questions, and looks for better ways to get things done.
• Collaborative team player who is eager to pitch in where needed; no task too big or too small.
• Adaptable, unflappable, and positive in a fast-paced environment.

Responsibilities

• Administer all company software accounts, ensuring accurate billing, user access, and onboarding.
• Partner with the operations team to streamline the company’s software stack and identify cost savings.
• Support long-term operations projects as time allows, such as software rollouts and finance process improvements.
• Post open roles on LinkedIn, Playbill, Indeed, and other relevant platforms, aligning with the hiring manager on where to post, ad spend, and key role details.
• Under the supervision of the Director of Operations, draft first versions of job descriptions and conduct the first review of applicants.
• Download all resumes from job platforms and organize them in Dropbox.
• Monitor the [e-mail] inbox, routing messages to the right people and keeping it sorted and organized.
• Serve as the onboarding point person: create software accounts, send pre-start checklists and surveys, and issue entry instructions, codes, and keycards for the NY Office, Warehouse, and LA Apartment (as needed).
• Coordinate tech offboarding for departing full-time employees and in-office freelancers, working with their supervisors to ensure everything is handled on time.
• Manage calendars for the leadership team; follow up with vendors and clients as needed.
• Support the finance team in upholding spending policies and managing freelancer access to company cards.
• Provide administrative support for new business efforts: maintain a follow-up calendar, schedule meetings, and keep CRM records accurate.
• Meet monthly with Founder to review upcoming shows and photography/videography needs.
• Source quotes from photographers and videographers, providing schedules and details.
• Manage the studio’s photo library and digital assets in Dropbox.

Skills

Organizational skills

Communication

CRM tools usage

Google Workspace

Slack

Dropbox

Multi-project management

Team collaboration

Education

High School Diploma

Bachelor’s Degree (preferred)

Tools

Google Workspace

Slack

Dropbox

Job description

Studio RRDis a full-service lighting design and installation studio fueled by limitless thinking, precision, and exacting visual mastery. We explore the intersection of design, technology, and architecture to push boundaries and deliver the intended human experience.

• Our studio was assembled through years of collaborative visual mastery across a variety of disciplines in art, theater, fashion, music, and architecture.
• Our team composed of shared but singly distinctive talent includes designers, renderers,draftsmen, and production professionals brought together by a desire to push the limits of light.
• Our collaborative experience and inspired arts traininghasinformed a cross-pollinatedteamaesthetic, merging compelling and striking elements from every corner of the globe to shape both the visual and visceral human experience.

Job Summary

TheOperationsCoordinator is a hands-on, cross-functional role supporting the day-to-day operations of Studio RRD. Reporting directly to the Director of Operations, you will support three members of the leadership team: the Director of Operations, the Design Director, and the Senior Operations Manager – Equipment & Logistics. This position touches software and systems, recruiting and onboarding, finance support, and marketing, making it an ideal launchpad for an early-careergo-getterwho wants broad exposure to how a creative studio runs. The ideal candidate is highly organized, proactive, and energized by a fast-paced environment. They take ownership, communicate clearly, and approach every task, large or small, with care and attention to detail.

Expected Qualifications

• 1–3 years of experience in operations, administration, recruiting coordination, or marketing support (relevant internships count).
• Interest in or experience with creative, design, live events, or production environments is a plus.
• Highly organized and detail-oriented, with the ability to juggle multiple projects and see each onethrough tocompletion.
• Clear,professionalwrittenand verbal communication skills.
• Proficiencyin Google Workspace, Slack, and Dropbox, and a quick learner of new software.
• A truego-getter: takes initiative, asks good questions, and looks for better ways to get things done.
• Collaborative team player who is eager topitch inwherever needed; no task too big or too small.
• Adaptable, unflappable, and positive in a fast-paced environment.
• High School Diploma Required. Bachelor’s Degree is preferred.

Desired Qualifications

• Familiarity with Ramp, LinkedIn, and job posting platforms.
• Experience working at a fast-growing company or startup.
• Experience with CRM tools and social media management (Instagram, LinkedIn).
• Experience drafting communications whilemaintaininganorganizationsunique voice.

Job Responsibilities

Software & Systems

• Administer all company software accounts, ensuringaccuratebilling, user access, and onboarding.
• Partner with the operations team to streamline the company’s software stack and identify cost savings.
• Support long-term operations projects as time allows, such as software rollouts and finance process improvements.
• Post open roles on LinkedIn, Playbill,Indeed, and other relevant platforms, aligning with the hiring manager on where to post, ad spend, and key role details.
• Under the supervision of the Director of Operations, draft first versions of job descriptions and conduct the first review of applicants.
• Download all resumes from job platforms and organize them in Dropbox.
• Monitor the [e-mail] inbox, routing messages to the rightpeopleand keeping it sorted and organized.
• Serve as the onboarding point person: create software accounts, send pre-start checklists and surveys, and issue entry instructions, codes, and keycards for the NY Office, Warehouse, and LA Apartment (as needed).
• Coordinate tech offboarding fordepartingfull-time employees and in-office freelancers, working with their supervisors to ensure everything is handled on time.

Leadership & Finance Support

• Manage calendars for the Director of Operations, Design Director, and Senior Operations Manager – Equipment & Logistics: schedule meetings accurately, keep them running on time, and follow up with team members, vendors, and clients as needed. (The Founder’s calendar is owned by the Office Manager & ExecutiveAssistant.)
• Support the finance team in upholding company spending policies,addingand removing freelancers from company cards asappropriate, and ensuring receipts aresubmittedon time.
• Provide administrative support for new business efforts:maintaina follow-up calendar, schedule meetings, and keep CRM recordsaccurate.

Marketing & Brand

• Meet monthly with the Founder and Director of Operations to review upcoming shows andidentifyphotography and videography needs.
• Source quotes from and coordinate photographers and videographers, providing schedules, shoot details, andCoMainformation.
• Manage the studio’s photo library under the supervision of the Design Director.
• Organize digital assets in Dropbox and curate collateral, including GIFs, pitch-deck videos, photos for social media and LinkedIn, and music for photo/video edits.
• Select shows to feature in the pitch deck, social media, and website; present recommendations to leadership and make updates as needed.
• Create andmaintainthe bi-monthly social media calendar and post content to Instagram and LinkedIn at least monthly, following brand guidelines.
• Relay website updates to the developer, ensuringaccurateinformation and consistent brand standards.
• Support year-end client gifting by gathering the client list from designers and sales reps and researching gift options.
• Other duties as assigned.

Thisis a full-time exempt salaried position, with a salary range of $60,000 - $75,000 per year commensuratewith experience. This is paid on a bi-weekly basis and includes health insurance, employer-matched 401k, annualbonusesand other benefits.