Collection Agent -REMOTE

Viking Client Services, Inc.; Madison (WI); Remote; USD 28,000 - 34,000; Full time

Benefits offered by this job

PTO

401(k) with company match

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Health savings & flex spending

Gym membership at onsite health club

Career growth opportunities

Work-life balance

4 weeks paid training

Bonuses and commissions

Job summary

Viking Client Services, LLC is seeking a Collection Agent for a REMOTE role. You will conduct outbound and inbound calls to resolve past-due accounts and negotiate settlements with professionalism and persistence.

This position offers an aggressive bonus and commission structure, a comprehensive benefits package including PTO, 401(k) with company match, medical/dental/vision, disability coverage, and paid training. A secure, distraction-free environment is required.

Qualifications

• 2+ years of collections experience.
• Proven track record of top-tier performance.
• Excellent communication and negotiation skills through various channels.
• Self-motivated with a high level of accountability.
• Strong organizational skills.
• Ability to thrive in a fast-paced, goal driven environment.
• Detail-oriented, computer savvy.

Responsibilities

• Conduct outbound calls and take inbound calls.
• Negotiate payments and settlements in a professional manner.
• Track and manage account activity in our system.
• Maintain complete and accurate records of all interactions.
• Maintain compliance with state and federal regulations.
• Collaborate with other team members.
• Meet and exceed monthly recovery goals.

Skills

Collections experience

Negotiation skills

Communication skills

Self-motivation

Account management

Detail-oriented

Computer savvy

Job description

10050 Crosstown Circle, Suite 300
Eden Prairie , MN55344

Viking Client Services, LLC

Collection Agent -REMOTE

Viking Client Services, LLC

Collection Agent -REMOTE

Remote

Madison, WI 53706

Salary: 20.00 - 20.00 USD / HOUR

Collection Agents- REMOTE

Are you a natural negotiator who thrives in a fast-paced environment? We are looking for driven individuals to join our team. As a Collection Agent, you will act as a vital link between our financial services clients, helping to resolve past-due accounts through professional communication and strategic problem-solving.

Hiring for our January 26th class

Responsibilities:

• Conduct outbound calls and take inbound calls
• Negotiate payments and settlements in a professional manner
• Track and manage account activity in our system
• Maintain complete and accurate records of all interactions
• Maintain compliance with state and federal regulations
• Collaborate with other team members
• Meet and exceed monthly recovery goals

Requirements:

• 2+ years of relevant collections experience
• Proven track record of top-tier performance
• Excellent communication and negotiation skills through various channels (phone, email, face-to-face, etc.)
• Self-motivated with a high level of accountability
• Strong organizational skills
• Ability to thrive in a fast-paced, goal driven environment
• Detail-oriented
• Computer savvy

This is a REMOTE position, must have secure and distraction free environment.

• Aggressive bonus, incentive, and commission structure with high earning potential
• Comprehensive benefits package with PTO,401(k) with company match, medical, dental, vision, life insurance, short-term & long-term disability, health savings & flex spending accounts, and free gym membership at onsite health club.
• Opportunities for career growth and advancement
• Work-life-balance and flexible schedules
• Comprehensive training and ongoing support
• 4 Weeks Paid Training-MUST BE ABLE TO COMMIT TO THE FULL 4 WEEKS OF TRAINING.
• Supportive team and leadership that celebrates top producers
• Positive and inclusive work environment

Please note:

Employment opportunities listed are for jobs based in the United States. Viking Client Services is currently registered to hire in the following states: Iowa, Michigan, Missouri, Minnesota, North Dakota, South Dakota, and Wisconsin.

Equal Opportunity Employer, including disabled and veterans.