Collection Agent -REMOTE

Viking Client Services, Inc.; Sioux Falls (SD); Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Aggressive bonus and commission structure

Comprehensive benefits package

Free gym membership

Opportunities for career growth

Flexible schedules

Positive and inclusive work environment

Job summary

A leading financial services company is seeking a remote Collection Agent to join their team. The ideal candidate will be a natural negotiator, capable of managing past-due accounts through effective communication. Responsibilities include conducting calls, negotiating settlements, and ensuring compliance with regulations. Applicants should have over 2 years of collections experience and possess excellent communication and organizational skills. The position offers a robust benefits package, including bonuses and career growth opportunities.

Qualifications

• 2+ years of relevant collections experience.
• Proven track record of top-tier performance.
• Ability to thrive in a fast-paced, goal-driven environment.
• Self-motivated with high accountability
• Strong organizational skills; thrives in a fast-paced, goal-driven environment
• Detail-oriented and computer savvy

Responsibilities

• Conduct outbound and inbound calls.
• Negotiate payments and settlements professionally.
• Track and manage account activity.
• Maintain complete and accurate records of interactions
• Maintain compliance with state and federal regulations
• Collaborate with team members
• Meet and exceed monthly recovery goals

Skills

Excellent communication skills

Negotiation skills

Organizational skills

Self-motivated

Detail-oriented

Computer savvy

Computer literacy

Tools

CRM software

Job description

10050 Crosstown Circle, Suite 300
Eden Prairie , MN55344

Viking Client Services, LLC

Collection Agent -REMOTE

Are you a natural negotiator who thrives in a fast-paced environment? We are looking for driven individuals to join our team. As a Collection Agent, you will act as a vital link between our financial services clients, helping to resolve past-due accounts through professional communication and strategic problem‑solving.

Hiring for our January 26th class

Responsibilities

• Conduct outbound calls and take inbound calls
• Negotiate payments and settlements in a professional manner
• Track and manage account activity in our system
• Maintain complete and accurate records of all interactions
• Maintain compliance with state and federal regulations
• Collaborate with other team members
• Meet and exceed monthly recovery goals

Requirements

• 2+ years of relevant collections experience
• Proven track record of top‑tier performance
• Excellent communication and negotiation skills through various channels (phone, email, face‑to‑face, etc.)
• Self‑motivated with a high level of accountability
• Strong organizational skillsAbility to thrive in a fast‑paced, goal‑driven environment
• Detail‑oriented
• Computer savvy

This is a REMOTE position, must have secure and distraction free environment.

• Aggressive bonus, incentive, and commission structure with high earning potential
• Comprehensive benefits package with PTO,401(k) with company match, medical, dental, vision, life insurance, short‑term & long‑term disability, health savings & flex spending accounts, and free gym membership at onsite health club.
• Opportunities for career growth and advancement
• Work‑life‑balance and flexible schedules
• Comprehensive training and ongoing support
• 4 Weeks Paid Training-MUST BE ABLE TO COMMIT TO THE FULL 4 WEEKS OF TRAINING.
• Supportive team and leadership that celebrates top producers
• Positive and inclusive work environment

Employment opportunities listed are for jobs based in the United States. Viking Client Services is currently registered to hire in the following states: Iowa, Michigan, Missouri, Minnesota, North Dakota, South Dakota, and Wisconsin.

Equal Opportunity Employer, including disabled and veterans.