Collection Agent

Lone Star Llc; New York (NY); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive Compensation

Bonus Eligibility

Paid Holidays

Job summary

Lone Star Llc in New York seeks a collections agent to recover outstanding debts and maintain accurate financial records. You will handle calls, emails, and correspondence with clients while upholding professional rapport.

Ideal candidates possess strong negotiation and communication skills, a solid understanding of financial concepts, and knowledge of debt collection laws. Proficiency in MS Office and databases is helpful; the role requires accuracy and composure under pressure.

Qualifications

• High school diploma/GED required.
• Previous experience as a Collection agent or in a similar position strongly preferred.
• Understanding of collection techniques.
• Knowledge of debt collection laws and regulations preferred.
• Comfortable working with Microsoft Office, Excel, and computer databases.
• Ability to work well under pressure.
• Ability to navigate accounts payables and receivables.
• Excellent communication and negotiation skills.

Responsibilities

• Collect outstanding debts from clients through phone calls, emails, and written correspondence.
• Keep a high level of organization and attention to detail, ensuring accurate and prompt financial records.
• Maintain accurate documentation of account status and collection efforts.
• Research client information and historical data on accounts
• Communicate with clients regarding overdue accounts
• Utilizing accounting and database software to manage and track accounts receivables and payables.
• Review and analyze financial reports to find trends and areas for improvement.
• Continuous communication with leadership to meet goals/quotas within pre-defined goal period.
• Report on collection activity and present to management

Skills

Communication skills

Negotiation skills

People skills

Attention to detail

Work under pressure

Financial concepts

Excellent communication

Education

High school diploma / GED

Tools

Microsoft Office

Excel

Databases

Job description

Job Description

Job Description

Benefits/Perks

• Competitive Compensation


• Bonus Eligibility


• Paid Holidays

Job Summary

We are seeking a Collections Agent to join our team. In this role, you will handle collecting outstanding debts from clients and maintaining accurate and up-to-date financial records. The ideal candidate possesses effective communication skills, excellent negotiating skills, thorough understanding of financial concepts, and people skills to uphold a professional rapport with clients and internally.

Responsibilities

• Collect outstanding debts from clients through phone calls, emails, and written correspondence.


• Keep a high level of organization and attention to detail, ensuring accurate and prompt financial records.


• Maintain accurate documentation of account status and collection efforts.


• Research client information and historical data on accounts


• Communicate with clients regarding overdue accounts


• Utilizing accounting and database software to manage and track accounts receivables and payables.


• Review and analyze financial reports to find trends and areas for improvement.


• Continuous communication with leadership to meet goals/quotas within pre-defined goal period.


• Report on collection activity and present to management

Qualifications

• High school diploma/GED required.


• Previous experience as a Collection agent or in a similar position strongly preferred


• Understanding of collection techniques


• Knowledge of debt collection laws and regulations preferred


• Comfortable working with Microsoft Office, Excel, and computer databases,


• Ability to work well under pressure


• Ability to navigate accounts payables and receiveables.


• Excellent communication and negotiation skills

Additional Requirements

• Must have reliable transportation