Collections Specialist

ABC-Home-; Cypress (TX); On-site; USD 40,000 - 50,000; Full time

Job summary

ABC-Home- in Cypress, Texas, seeks a Collections Specialist I to join our team. The role focuses on collecting outstanding receivables, communicating with customers via phone, text, and email, and maintaining records. You will support billing and invoicing and work toward monthly collection goals.

Ideal candidates have at least one year in collections, some college, and solid Excel skills (VLOOKUP, Pivot Tables). Competitive compensation and growth opportunities are offered.

Qualifications

• Some college education is required; accounting or finance major is a plus.
• At least one year of collection experience.
• Intermediate Excel skills including VLOOKUP and Pivot Tables.

Responsibilities

• Collections via phone, text, email, or other company-approved means.
• Maintain accurate records of all collection activities
• Meet or exceed monthly collection goals
• Process, record, and apply incoming payments
• Assist with billing and invoicing functions
• Reconcile customer accounts and resolve customer disputes
• Handling customer inquiries
• Other duties as assigned

Skills

Communication

Attention to detail

Self-motivated

Customer service

Education

Some college education

Accounting/Finance major

Tools

Excel

Job description

Description

We are seeking a highly motivated Collections Specialist I to join our team. The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to work in a fast-paced environment. As a Collections Specialist, you will be responsible for managing and collecting outstanding accounts receivable balances.

Responsibilities

• Collections via phone, text, email, or other company-approved means.
• Maintain accurate records of all collection activities
• Meet or exceed monthly collection goals
• Process, record, and apply incoming payments
• Assist with billing and invoicing functions
• Reconcile customer accounts and resolve customer disputes
• Handling customer inquiries
• Other duties as assigned

Requirements

If you are a self-motivated individual with a passion for billing and collections, we encourage you to apply for this exciting opportunity. We offer competitive compensation and benefits packages, as well as opportunities for growth and advancement within the company.

• Some college education required, accounting or finance major is a plus
• At least one year of collection experience
• Intermediate skills in Excel, including VLOOKUP, and Pivot Tables