Collectible Processor & Inventory Specialist

Goodwill of Central and Northern Arizona; Phoenix (AZ); On-site; USD 17,000 - 25,000; Full time

Job summary

Goodwill of Central and Northern Arizona is hiring for a picker/processor who will determine value for listed items and assist in pulling inventory for shipping. You will help maintain jewelry stock, move items with a pallet jack, and ensure the packing area stays stocked and organized.

This role requires strong customer service, English proficiency, and basic MS Office skills. You will work on-site with a team focused on community impact and standardized safety procedures.

Qualifications

• High School Diploma or GED is required.
• Excellent customer service skills with effective written and verbal communication.
• Strong internet navigation skills.
• Ability to speak and read English proficiently.
• Proficient with Microsoft Office including Word, Excel, and Outlook.
• Ability to pass a background check and drug screen where applicable.

Responsibilities

• Processes items to be listed for sale by accurately determining their value.
• Assists in pulling items for the shipping department from daily pick list.
• Meets or exceeds daily production goals.
• Safeguards GCNA property and reports suspicious activity.
• Communicates with Manager or Assistant Manager on issues requiring solutions.
• Advises supervisor of significant problems and communicates needs with team.
• Maintains inventory of jewelry for shipment.
• Moves containers of collectibles using pallet jack when required.
• Unloads collectibles and places them in appropriate areas.
• Handles fragile items with care to avoid damage.
• Keeps shipping area stocked with packing items.
• Maintains knowledge of products and keeps work area clean and safe.
• Maintains regular in-person attendance.
• Models Goodwill Core Values: Trust, Collaboration, Engagement, Ownership, Innovation.
• Performs other related duties as assigned.

Skills

Customer service

Communication skills

Internet navigation

English literacy

MS Office (Word, Excel, Outlook)

Education

High School Diploma or GED

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Goodwill of Central and Northern Arizona is hiring for a picker/processor who will determine value for listed items and assist in pulling inventory for shipping. You will help maintain jewelry stock, move items with a pallet jack, and ensure the packing area stays stocked and organized.

This role requires strong customer service, English proficiency, and basic MS Office skills. You will work on-site with a team focused on community impact and standardized safety procedures.