Collateral & Trade Operations Analyst

Bank of America; Jacksonville (FL); On-site; USD 60,000 - 75,000; Full time

Job summary

Bank of America in Jacksonville seeks an analyst to support moderately complex transaction processing and collateral operations, ensuring accuracy and timely settlement. You will reconcile, respond to client inquiries, and assist more experienced teammates while following established procedures.

This role emphasizes risk awareness, attention to detail, and collaboration with cross-functional partners to deliver quality client service in a fast-paced, in-office environment.

Qualifications

• 1 year of experience finding discrepancies and performing transaction research.
• Experience handling high-volume workflows with accuracy.
• Ability to work collaboratively in a team and take ownership.
• Proficient in Excel functions such as pivot tables and VLOOKUP.

Responsibilities

• Process and reconcile moderately complex collateral and brokerage transactions.
• Respond to client inquiries and resolve exceptions to maintain service quality.
• Identify risks and escalate issues to ensure proper resolution.
• Support process improvements by reviewing collateral calls and post-processing checks.
• Balance individual and team workloads during high-volume periods.

Skills

Attention to Detail

Customer Focus

Oral Communications

Written Communications

Numerical Reasoning

Analytical Thinking

Problem Solving

Team Collaboration

Time Management

Job description

Bank of America in Jacksonville seeks an analyst to support moderately complex transaction processing and collateral operations, ensuring accuracy and timely settlement. You will reconcile, respond to client inquiries, and assist more experienced teammates while following established procedures.

This role emphasizes risk awareness, attention to detail, and collaboration with cross-functional partners to deliver quality client service in a fast-paced, in-office environment.