Collateral & Title Specialist - Post-Closing Expert

Servbank; Phoenix (AZ); Presencial; USD 60.000 - 75.000; Jornada completa

Descripción de la vacante

Servbank seeks a Collateral Post Closing Specialist to manage mortgage collateral throughout the servicing lifecycle. You will handle collateral administration, lien releases, AOM, and MERS work while coordinating with clients, custodians, and attorneys to resolve discrepancies.

You will maintain records, assist with audits, and support cross-department collaboration to ensure timely and accurate collateral-related activities.

Formación

• High school diploma or GED required.
• Mortgage servicing or collateral documentation experience preferred.
• Familiarity with mortgage collateral, MERS, title and assignment, or lien release processes preferred.
• Proficiency with Microsoft Excel, Word, and Outlook.
• Strong written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Ability to research and resolve complex loan-level documentation issues.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Strong customer-service orientation when working with internal partners, clients, and third parties.

Responsabilidades

• Maintain assigned queues, inboxes, reports, and exception inventories.
• Track deficiencies and document resolution activity.
• Assist with training and support of team members and third-party support staff as needed.
• Communicate recurring issues and exceptions to management.
• Partner across Default and other Servbank departments to resolve collateral, lien release, MERS, AOM, and chain-of-title issues.
• Other duties as assigned.

Conocimientos

Written communication

Verbal communication

Organizational skills

Attention to detail

Time management

Educación

High school diploma or GED

Herramientas

Microsoft Excel

Microsoft Word

Microsoft Outlook

Descripción del empleo

Servbank seeks a Collateral Post Closing Specialist to manage mortgage collateral throughout the servicing lifecycle. You will handle collateral administration, lien releases, AOM, and MERS work while coordinating with clients, custodians, and attorneys to resolve discrepancies.

You will maintain records, assist with audits, and support cross-department collaboration to ensure timely and accurate collateral-related activities.