Mortgage Collateral Specialist: Closings & Documents

CrossCountry Mortgage, LLC; Cleveland (OH); Hybrid; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, vision

401K

Short-term disability

Wellness program

Employee assistance program

Job summary

CrossCountry Mortgage, LLC is seeking a Collateral Specialist to support loan closings by handling original signed documents, scanning packages, and entering collateral data in the LOS system. The role requires strong knowledge of mortgage documents and proficiency with Encompass 360, Word and Excel.

The ideal candidate will work closely with processing, closing, and settlement teams, ensuring accuracy and timely processing while maintaining familiarity with residential mortgage documentation.

Qualifications

• Knowledge of mortgage loan documents.
• Knowledge of Ellie Mae Encompass 360, preferred.
• Excellent communication skills and customer service skills.
• Excellent attention to detail and organizational skills.
• Proficient in Microsoft Word and Excel.
• Must be able to stand for long periods of time and lift up to 25lbs.

Responsibilities

• Receive all incoming original signed closing documents from settlement and escrow agents.
• Scan all original closing packages daily.
• Perform accurate and timely input of required collateral shipping fields in LOS system.
• Maintain familiarity with residential mortgage documents.
• Work directly with processing, closing, and settlement agents.

Skills

Mortgage documents knowledge

Encompass 360 proficiency

Excellent communication

Attention to detail

Organizational skills

MS Word & Excel

Tools

Ellie Mae Encompass 360

Job description

CrossCountry Mortgage, LLC is seeking a Collateral Specialist to support loan closings by handling original signed documents, scanning packages, and entering collateral data in the LOS system. The role requires strong knowledge of mortgage documents and proficiency with Encompass 360, Word and Excel.

The ideal candidate will work closely with processing, closing, and settlement teams, ensuring accuracy and timely processing while maintaining familiarity with residential mortgage documentation.