Mortgage Post-Closing Specialist — Detail-Oriented & Collaborative

First Service Bank; Conway (AR); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Cancer insurance

Long-term disability insurance

Clothing stipend

Development opportunities

Friendly environment

Job summary

First Service Bank is seeking a Mortgage Banking Post-Closing Specialist to ensure mortgage files are accurately documented, delivered, and transitioned after closing. You will work with our Mortgage Banking team, investors, and internal departments to keep files moving and resolve outstanding items.

The role requires experience in mortgage processing or loan operations, strong attention to detail, and the ability to manage multiple priorities.

Qualifications

• High school diploma or GED; college degree preferred.
• Experience in mortgage processing, closing, post-closing, or related loan operations.
• Attention to detail, organization, and problem-solving.
• Proficiency in MS Word and Excel.
• Ability to manage multiple priorities and meet deadlines.

Responsibilities

• Review funded mortgage loan files to ensure documents, approvals, signatures, and funding records are complete and accurate.
• Prepare and deliver mortgage loan packages and supporting documents to investors and custodians within deadlines.
• Track loan delivery, investor purchases, outstanding conditions, and required follow-up items.
• Coordinate with lenders, processors, closers, investors, and others to resolve documentation issues.
• Reconcile investor purchase information, fees, and proceeds, and prepare required records for review.
• Assist with MERS transfers, servicing documentation, and other post-closing activities.
• Track recorded documents, final title policies, endorsements, and other outstanding loan documentation.
• Coordinate transfer of bank-retained loans to servicing teams.
• Maintain accurate reports, track deadlines, and communicate unresolved issues.
• Support post-closing reviews, audit requests, and process improvements.
• Provide backup support for selected mortgage closing activities.

Skills

Attention to detail

Organization

Problem-solving

Communication skills

MS Word & Excel proficiency

Mortgage processing/closing experience

Lender/investor coordination

Education

High school diploma or GED

Tools

Encompass LOS

Job description

First Service Bank is seeking a Mortgage Banking Post-Closing Specialist to ensure mortgage files are accurately documented, delivered, and transitioned after closing. You will work with our Mortgage Banking team, investors, and internal departments to keep files moving and resolve outstanding items.

The role requires experience in mortgage processing or loan operations, strong attention to detail, and the ability to manage multiple priorities.