Coffeehouse Shift Lead — Craft, Coach & Connect

Starbucks Corp.; City of Rochester (NY); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) plan

Tuition coverage

Paid vacation

Sick time

Holidays pay

Parental leave

Family expansion reimbursement

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will guide a team to deliver quality beverages and food, manage cash handling, and uphold safety standards while providing exceptional customer service.

This role emphasizes dependable attendance, flexible hours, and the ability to coach and coordinate two or more employees in a fast-paced retail environment, with opportunities for growth and comprehensive

Qualifications

• 6+ months in a role requiring constant interaction with customers
• Six months of experience delegating tasks to others or coordinating 2+ employees
• Ability to direct the work of others
• Effective oral communication skills
• Knowledge of the retail environment
• Strong interpersonal and teamwork abilities

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks coffeehouse
• Maintain regular attendance and punctuality
• Provide quality beverages and food products, manage cash handling, and uphold store safety
• Delegate tasks to team members and coordinate efforts of 2+ staff

Skills

Customer interaction

Team leadership

Cash handling

Store safety awareness

Effective communication

Retail knowledge

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will guide a team to deliver quality beverages and food, manage cash handling, and uphold safety standards while providing exceptional customer service.

This role emphasizes dependable attendance, flexible hours, and the ability to coach and coordinate two or more employees in a fast-paced retail environment, with opportunities for growth and comprehensive