Coffeehouse Shift Lead: Craft, Lead & Connect

Starbucks; Seattle (WA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability coverage

Parental leave

Paid vacation

401(k) match

Stock program

Tuition coverage

Backup care

DACA reimbursement

Job summary

Starbucks is seeking a shift supervisor to lead daily operations at the store level, delivering crafted beverages and friendly service while guiding a diverse team. You’ll uphold standards, coach staff, and ensure a welcoming experience for customers and the local community.

The role emphasizes reliability, effective communication, and the ability to manage tasks during flexible hours, including early mornings or evenings, with opportunities for growth and comprehensive benefits.

Qualifications

• Attend and show up consistently and punctually.
• Available to work flexible hours including early mornings, evenings, weekends, nights and/or holidays.
• Meet store policies and standards including quality beverages and food, cash handling, and store safety.
• Six months of experience interacting with and fulfilling customer requests.
• Prepare and coach beverage/food to standard recipes or customized for customers.
• At least six months of experience delegating tasks to two or more employees.

Responsibilities

• Lead shift with craft and heart to create a welcoming space for the community.
• Ensure beverage and food quality to standard recipes or customizations.
• Delegate tasks and coordinate the work of two or more teammates.
• Model reliable attendance and punctuality and uphold store policies.

Skills

Directing others

Quick learner

Retail knowledge

Interpersonal skills

Teamwork

Customer service

Relationship building

Job description

Starbucks is seeking a shift supervisor to lead daily operations at the store level, delivering crafted beverages and friendly service while guiding a diverse team. You’ll uphold standards, coach staff, and ensure a welcoming experience for customers and the local community.

The role emphasizes reliability, effective communication, and the ability to manage tasks during flexible hours, including early mornings or evenings, with opportunities for growth and comprehensive benefits.