Coffeehouse Shift Lead - Craft, Coach & Connect

Starbucks Corp.; Rockford (IL); Hybrid; USD 2,066,000 - 2,480,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Tuition assistance

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, creating a welcoming space for the community. You will oversee beverage and food preparation, coach staff, and ensure excellent customer service during flexible hours.

The role emphasizes directing work, strong communication, and teamwork in a retail setting, with comprehensive partner benefits and growth opportunities.

Qualifications

• Six months of customer-facing experience.
• Six months of experience delegating tasks to others.
• Ability to direct the work of others.
• Effective oral communication skills.
• Knowledge of the retail environment.

Responsibilities

• Lead with craft and heart to make the coffeehouse welcoming.
• Ensure quality beverages and food products, and cash handling.
• Maintain store safety and security.
• Coach and delegate tasks to a team of employees.
• Provide friendly, efficient service during flexible hours.

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, creating a welcoming space for the community. You will oversee beverage and food preparation, coach staff, and ensure excellent customer service during flexible hours.

The role emphasizes directing work, strong communication, and teamwork in a retail setting, with comprehensive partner benefits and growth opportunities.