Coffeehouse Shift Leader: Craft, Coach & Community

Starbucks Corp.; Houston (TX); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) matching

Tuition assistance

Paid time off

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations, ensuring high standards of customer service and product quality. You will coach beverage and food preparation, delegate tasks, and maintain store safety and policies during shifts.

The role requires 6 months of customer-facing experience, strong communication, and the ability to work flexible hours including early mornings, evenings, weekends, and holidays.

Qualifications

• Regular attendance and punctuality
• Flexible hours including early mornings, evenings, weekends, holidays
• Meet store policies, provide quality beverages and food, ensure cash handling and safety
• At least 6 months experience in customer-facing roles
• Able to delegate tasks and coordinate a team
• Ability to learn quickly and work in a retail environment

Responsibilities

• Lead daily operations as shift supervisor
• Ensure high standards of customer service and product quality
• Coordinate tasks and duties among team members
• Oversee safety, store policies and cash handling during shifts
• Coach preparation of beverages and food to standard recipes

Skills

Customer service

Cash handling

Team leadership

Food & beverage prep

Effective communication

Tools

POS system

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations, ensuring high standards of customer service and product quality. You will coach beverage and food preparation, delegate tasks, and maintain store safety and policies during shifts.

The role requires 6 months of customer-facing experience, strong communication, and the ability to work flexible hours including early mornings, evenings, weekends, and holidays.