Coffeehouse Shift Leader — Craft, Coach & Connect

Starbucks Corp.; Waterbury (CT); On-site; USD 33,000 - 42,000; Full time

Benefits offered by this job

Tuition coverage

401(k) employer match

Bean Stock equity program

Quarterly bonus

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead daily shift operations, ensure quality beverages and food, and maintain a welcoming store environment. You will coach team members, delegate tasks, and handle cash while upholding store policies and safety standards.

The role requires customer-facing experience, strong communication, and ability to work flexible hours including early mornings, evenings, weekends, and holidays.

Qualifications

• Six months of experience in customer-facing roles.
• Ability to direct the work of others and coordinate tasks for two or more employees.
• Strong communication and interpersonal skills for a retail store environment.
• Knowledge of store policies, safety, and security procedures.

Responsibilities

• Lead shift operations with craft and heart to create a welcoming space.
• Ensure quality beverages and food, handle cash, and maintain store safety.
• Coach team members on food/beverage preparation to standard recipes.
• Delegate tasks and coordinate work for two or more employees.
• Provide excellent customer service and build relationships with customers.

Skills

Lead team

Direct work of others

Customer service

Effective communication

Teamwork

Relationship building

Learn quickly

Store safety

Cash handling

Flexibility

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead daily shift operations, ensure quality beverages and food, and maintain a welcoming store environment. You will coach team members, delegate tasks, and handle cash while upholding store policies and safety standards.

The role requires customer-facing experience, strong communication, and ability to work flexible hours including early mornings, evenings, weekends, and holidays.