Coffeehouse Shift Lead: Craft, Coach & Community

Starbucks Corp.; Oakton (VA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Tuition coverage

401(k) retirement plan

Stock program (Bean Stock)

Bonus opportunities

Paid time off

Job summary

Starbucks Corp. seeks a shift supervisor to lead a store, ensure quality beverages and food, and maintain a welcoming environment for the community. You will coaching the team, delegating tasks, and upholding store standards.

The role requires flexibility for early mornings, evenings, weekends, and holidays, with a focus on reliable attendance and strong interpersonal skills to build customer relationships.

Qualifications

• Six months of experience in a role requiring constant customer interaction and fulfilling requests.
• Ability to coach beverage and food preparation to standard recipes or customer modifications.
• Ability to delegate tasks to others and coordinate multiple employees.
• Familiarity with store policies, safety, and cash handling.

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks space for the community.
• Oversee beverage and food preparation to standard recipes or customized orders.
• Coach and delegate tasks to team members to ensure smooth shifts.

Skills

Directing others

Quick learner

Oral communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Customer service experience

Job description

Starbucks Corp. seeks a shift supervisor to lead a store, ensure quality beverages and food, and maintain a welcoming environment for the community. You will coaching the team, delegating tasks, and upholding store standards.

The role requires flexibility for early mornings, evenings, weekends, and holidays, with a focus on reliable attendance and strong interpersonal skills to build customer relationships.